Macari Operations- Secretary

Essential Functions

• Screens incoming telephone calls and directs to appropriate staff; records and transmits messages as needed.
• Announces clients and visitors.
• Schedules and confirms client appointments.
• Interviews clients to complete documents, case histories, or forms, such as intake or insurance forms.
• Prepares and maintains client records and correspondence files (i.e. reports, invoices, financial statements, letters, case histories and medical records).
• Performs various administrative functions, such as ordering and maintaining an inventory of supplies.
• Other related duties as assigned.

Qualifications

• High School diploma or equivalency.
• Bilingual in one or more of the following: Spanish, Mandarin, Cantonese, Bengali and Others, May Be Required Depending On Client Needs.
• 2 years related experience.
• Proficiency in Microsoft Office.
• Preferred: Previous experience using Electronic Health Record System(s); Fluency in Mandarin; Basic knowledge in billing rules and practices.

Behavioral Expectations

• Maintains strict adherence to punctuality and attendance expectations, company’s business casual dress code, and all relevant health & safety procedures.
• Satisfactory work output and meeting productivity standards.
• Maintains an understanding of the principles, methods and processes needed to perform the job.
• Attends staff meetings, seminars and in-service training as assigned.
• Demonstrates the ability to complete work accurately with limited oversight.
• Consistently maintains established departmental policies and procedures while adhering to strict confidentiality and all HIPAA guidelines at all times.
• Must be willing to travel to multiple locations (Jamaica/Woodside/Flushing).
• Evening (12-8pm shift) and Saturday rotation schedules required.

Physical Demands and Work Environment

• While performing the duties of this job, the employee is occasionally required to walk, sit for long period of time; use hands to finger, handle, or feel objects, tools, or control; reach with hands and arms; balance; stoop; talk or hear.
• Employee must occasionally lift and/or move up to 20 pounds.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• Work is performed in an office environment with normal heating and cooling.