Department Administrative Operations Coordinator

This is a part-time, 20 hours/week position. The position's work location is fully remote with occasional time onsite as needed. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI).

About the role

The Department Administrative Operations Coordinator coordinates, oversees, and provides a high level of administrative support to the department. Serves as the primary point of operational and administrative contact for internal and external constituencies, often on complex and confidential issues. Coordinates the provision of office and staff support services to the department, and oversees and/or participates in the coordination, supervision, and completion of special projects and/or events.

Responsibilities

• Coordinates, oversees, and provides a high level of administrative and operational support to the department, serving as the operational point of contact for internal and external stakeholders.
• Interfaces with vendors, monitors administrative budgets (e.g., supplies, equipment, memberships), and coordinates other activities necessary to the department’s daily operations.
• Maintains and continuously improves administrative workflows by studying processes, implementing cost reductions, and developing reporting procedures.
• Solves administrative problems by analyzing information and identifying and communicating solutions.
• Supports department information systems and provides access, training, reporting, and data management.
• Supports compliance and regulatory activities, as needed.
• Supports internal and Institute-facing written communication, as well as provides departmental information to multiple audiences.

Requirements

• Excellent verbal, written, and interpersonal communication skills.
• Advanced knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, Adobe.
• Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts.
• Resourceful with strong critical-thinking and independent problem-solving skills.
• Engages with appropriate urgency in situations that require quick response or turnaround.
• Ability to independently prioritize a high volume of tasks and competing priorities, while escalating when appropriate and effectively adapting to change.
• Demonstrated competency with budgeting and office systems and standard computer programs; ability to teach others as needed.
• A self-directed workstyle, taking initiative while thriving in a setting that requires teamwork.
• Ability to work collaboratively with a wide range of people and diverse cultures.
• Handles confidential or sensitive information in an appropriate and professional manner.

Qualifications

• High School diploma.
• Bachelor’s degree strongly preferred.
• Minimum of five years administrative experience at Dana-Farber Cancer Institute.

Skills

• Knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, Adobe.
• Customer service skills and the ability to interact professionally with peers, leadership, and external contacts.
• Resourcefulness with strong critical-thinking and independent problem-solving skills.
• Engagement with appropriate urgency in situations that require quick response or turnaround.
• Ability to independently prioritize a high volume of tasks and competing priorities, while escalating when appropriate and effectively adapting to change.
• Competency with budgeting and office systems and standard computer programs; ability to teach others as needed.
• A self-directed workstyle, taking initiative while thriving in a setting that requires teamwork.
• Collaboration with a wide range of people and diverse cultures.
• Handling of confidential or sensitive information in an appropriate and professional manner.

Benefits

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Pay

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $83,000.00 - $99,500.00