LPN Supervisor, Ambulatory Clinical Operations - Internal Medicine Adams Health Center - Days

About the role

The selected candidate will be covering both V-Twin Internal Medicine in Gettysburg, PA and Spring Grove Family Medicine in Spring Grove, PA. This position involves performing a variety of clinical and administrative duties related to clinical staff management and patient care.

Responsibilities

• Maintains a safe environment for both patients and employees by managing internal office functions related to clinical care and quality monitoring.
• Ensures the required documentation of quality control inspections are completed, which may include documentation of temperature readings, expiration date assessment, and the maintenance of emergency supplies and equipment.
• In consultation, assigns and delegates tasks to the clinical support staff in accordance with the State Board of Nursing Licensing Regulations and the Nurse Practice Act.
• Ensures an efficient day-to-day clinical workflow within the practice. Assures staff function in accordance with standard workflow procedures.
• Ensures compliance with regulatory agencies including OSHA, CLIA, Vaccines for Children (VFC), Department of Health, Federal Meaningful Use Standards, etc.
• Ensures environmentally safe practices are in place, including the maintenance of the Materials Safety Data Sheet manual.
• Ensures compliance with the standards of the Patient Centered Medical Home and Neighborhood, and all WMG policies, procedures, and initiatives.
• Audits staff performance where indicated, and when necessary (Planned Care) – i.e. Standing Orders and Exam Room Support, PCMH, Diagnostic Test Tracking, Med Reconciliation and PCMN.
• Serves in a leadership role as a member of the Quality Improvement Team (QIT), seeking to improve quality and safety through a high performing team.
• Co-leads Monthly Quality all staff/all provider meeting with Provider Champion.
• Prepares agendas and holds regular clinical staff meetings.
• Regularly serves on WMG clinical committees.
• Assists the providers and the Care Coordination Team to manage the care of patients according to their risk, and to assist in identifying patients in need of Case Management.
• Works with leadership to deliver patient care through practice integration of multidisciplinary clinical and centralized services.
• Assists team to identify opportunities for improvement related to the patient experience metrics.
• Coaches staff on measures to use to provide an excellent patient experience, for every patient, on every visit, every day.
• Aids in the education of clinical staff on entering Safety Reporting System (SRS) events, and Customer Reporting System (CRS) complaints and compliments.

Qualifications

• Minimum Education: Diploma Program From an accredited LPN program.
• Required or Associates Degree From an accredited LPN program.
• Minimum Work Experience: 3 years Clinical nursing experience.
• Required or Previous office and supervisory experience.
• Preferred Licenses: Licensed Practical Nurse Upon Hire Required or Licensed Registered Nurse Upon Hire Required and Basic Life Support Upon Hire Required.
• Required Courses And Training: Nursing. Requires good clinical knowledge base, knowing when and how to obtain necessary or additional clinical knowledge.