LPN Supervisor, Ambulatory

Position Summary

The LPN Supervisor, Ambulatory, oversees the clinical staff within the department, focusing on daily operations, personnel supervision, compliance, facility management, patient scheduling, and business-related reporting.

Essential Functions

• Focuses on daily operations such as personnel supervision, compliance with organizational policies and procedures, facility management, patient scheduling, and business-related reporting and functions.
• Participates in the hiring, supervision, work assignments, coaching plans, and disciplinary actions of assigned team members.
• Possesses a clear understanding of patient flow and processes. Reviews staffing requirements on a daily basis and makes changes to the clinic schedule to enable good patient care.
• Makes staffing and operations reports to communicate with all team members, managers, and providers. Identifies training needs for team members and facilitates development opportunities.
• Demonstrates knowledge of standards and recommended practices for the assigned clinic. Communicates appropriate information regarding the patient condition to the physician, ARNP, and/or PA, and other members of the healthcare team.
• Able to collaborate effectively with physicians and administrative staff. Assists physician(s) with creation of strategies for efficiency and growth of the practice.
• Provides management reports to physicians and administration for review, practice planning, practice marketing, and completes practice development.
• Serves as a preceptor or mentor to other LPNs and/or Medical Assistants in the outpatient clinic. Mentors, coaches, and advises staff to maximize performance, comfortable seeking multidisciplinary consultation.
• Provides department level orientation to new team members to include system software, telephone processes and protocols, office equipment usage, departmental policies and procedures, customer service expectations, job competencies, and coaching plans.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state and local standards.
• Ensures clinic complies with all safety & regulatory guidelines and Orlando Health policies and procedures.

Other Related Functions

• Supports service line leadership with ensuring all clinic staff are compliant with safety and or regulatory guidelines.
• Edits and supervises clinical and non-clinical staff.
• Participates in nursing PI activities as assigned, under the guidance of an advance practice provider or RN.
• Practices efficient use of supplies.
• Maintains a clean, safe, and organized unit.

Knowledge and Skills

• Knowledge of medical practice protocols and standards.
• Skilled in documentation of patient care including reviewing for accuracy and completeness.

Education and Training

• Graduate of an approved school of practical nursing.
• Successful completion of a 30 hours approved IV therapy course may be required for specific clinics.

Licenses and Certifications

• Current LPN license in the State of Florida renewed every two years.
• Maintains current BLS/Healthcare Provider certification.

Experience

• Three (3) years of directly related experience required.