Lost & Found Coordinator

Job Summary

May be required to do any or all of the following:

• Shift: 1st; must be available to work weekends and holidays
• Position type: Full Time
• Hourly Wages: $20.15
• Site Specific Perk: Free on-site parking, discount at on-site Food & Beverage outlets while on duty, Work shoe credit through Shoes for Crews twice a year, Quarterly celebrations - Food Trucks, Associate of the Month, Associate Appreciation Week, Birthday and Holiday Celebrations, Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)

Core Work Activities

• Manage all resort lost & found processes including logging, tracking, coordinating, shipping, & returning items, managing inventory, purging/ donating unclaimed items and generating necessary reports.
• Maintain inventory and conduct regular audits of high valued items and safe stored items.
• Manage luggage storage for guests and keep and record/ inventory of guest belongs.
• Maintain organization of luggage storage spaces.
• Receive, sort, and deliver internal and/or external mail to departments or guests.
• Enter and locate work-related information using computers and/or point of sale systems.
• Read and visually verify information in a variety of formats (e.g., small print).
• Transmit information or documents using a computer, mail, or facsimile machine.
• Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
• Stand, sit, or walk for an extended period of time or for an entire work shift.

Company Policies and Safety

• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Follow all company policies and procedures, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

Physical Demands

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Qualifications

• Available to work a flexible schedule including evenings, weekends, and holidays.
• Perform other reasonable job duties as requested by Supervisors.

Benefits

• Free on-site parking
• Discount at all on-site Food & Beverage outlets while on duty
• Work shoe credit through Shoes for Crews twice a year
• Quarterly celebrations - Food Trucks, Associate of the Month, Associate Appreciation Week, Birthday and Holiday Celebrations
• Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)

Marriott Vacations Worldwide

is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.