Jobs · OTHR · Pennsylvania

Missing Person's Coordinator (Closes 7/27)

Allegheny County Department of Human Services · Pittsburgh, PA · 3 wk ago
OTHRFull-time

Key Responsibilities

  • Case Management & Coordination
    • Receive, log, and track all missing person reports referred to the County, ensuring accurate data entry into internal systems and state/national databases (NCIC, NAMUS).
    • Care for the coordination of the County’s missing persons response in partnership with law enforcement, CYF caseworkers, schools, and community agencies.
    • Lead high-priority response efforts for cases involving suspected human trafficking, exploitation, or significant mental health risk.
    • Maintain a secure, confidential case management system for all open and closed cases.
  • Interagency Collaboration
    • Serve as liaison between CYF, Allegheny County Police, Pennsylvania State Police, municipal police departments, the FBI, NCMEC, and other relevant entities.
    • Facilitate multidisciplinary team (MDT) meetings for complex or high-risk cases involving law enforcement, social services, victim advocacy, and healthcare providers.
    • Develop joint prevention campaigns with community partners, focusing on at-risk youth populations.
  • Prevention & Recovery Support
    • Create and maintain individualized recovery plans for returned missing persons, including interviews, safety planning, and referrals to therapeutic or protective services.
    • Conduct exploitation risk assessments for all recovered children and youth in CYF care.
    • Implement prevention strategies targeting repeat-missing youth, including mentoring, family mediation, and placement stability initiatives.
  • Special Focus – Human Trafficking & Exploitation Prevention
    • Identify patterns and indicators of human trafficking and exploitation linked to missing person cases.
    • Develop and maintain relationships with victim service providers, safe housing programs, and survivor advocacy networks.
    • Deliver countywide training for CYF, foster carers, and law enforcement on trafficking indicators, survivor-centered engagement, and rapid response protocols.
    • Ensure mandatory reporting to NCMEC and law enforcement for all suspected trafficking cases.
  • Compliance & Reporting
    • Ensure compliance with Pennsylvania missing people’s laws, the Adam Walsh Act, the Missing Children’s Assistance Act, and Allegheny County policy.
    • Submit monthly data reports to leadership highlighting trends, recovery rates, and trafficking concerns.
    • Maintain readiness for internal audits, external reviews, and grant compliance checks.
  • Training & Policy Development
    • Develop and deliver training modules for County staff, law enforcement, and partner agencies on missing persons procedures, exploitation risk, and trauma-informed practice.
    • Contribute to updates of the County’s Missing Persons Protocol and Human Trafficking Response Plan.

    Qualifications

    • Education & Experience
      • Bachelor’s degree in criminal justice, Social Work, Public Administration, or related field (Master’s preferred).
      • Minimum 3 years’ experience in missing person’s coordination, child welfare, victim services, or law enforcement.
      • Demonstrated experience in human trafficking prevention and multi-agency coordination.
    • Knowledge, Skills & Abilities
      • Strong understanding of Pennsylvania missing people’s statutes, NCIC protocols, and child protection law.
      • Excellent crisis response, investigative coordination, and stakeholder engagement skills.
      • Able to handle sensitive, confidential information with integrity.
      • Skilled in risk assessment and trauma-informed interviewing.
      • Proficiency with Microsoft Office Suite and case management software.
    • Licenses & Certifications
      • Valid Pennsylvania driver’s license.
      • NCIC certification (or ability to obtain within 6 months).
      • Completion of certified human trafficking awareness and response training (or ability to obtain within 6 months).
      • Child abuse and criminal history clearances required.

      Working Conditions

      • Primarily office-based with required fieldwork.
      • May require evening, weekend, or on-call availability for urgent cases.
      • Frequent contact with individuals in crisis and exposure to sensitive information.

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