Missing Person's Coordinator (Closes 7/27)
Allegheny County Department of Human Services · Pittsburgh, PA · 3 wk ago
OTHRFull-time
Key Responsibilities
- Case Management & Coordination
- Receive, log, and track all missing person reports referred to the County, ensuring accurate data entry into internal systems and state/national databases (NCIC, NAMUS).
- Care for the coordination of the County’s missing persons response in partnership with law enforcement, CYF caseworkers, schools, and community agencies.
- Lead high-priority response efforts for cases involving suspected human trafficking, exploitation, or significant mental health risk.
- Maintain a secure, confidential case management system for all open and closed cases.
- Interagency Collaboration
- Serve as liaison between CYF, Allegheny County Police, Pennsylvania State Police, municipal police departments, the FBI, NCMEC, and other relevant entities.
- Facilitate multidisciplinary team (MDT) meetings for complex or high-risk cases involving law enforcement, social services, victim advocacy, and healthcare providers.
- Develop joint prevention campaigns with community partners, focusing on at-risk youth populations.
- Prevention & Recovery Support
- Create and maintain individualized recovery plans for returned missing persons, including interviews, safety planning, and referrals to therapeutic or protective services.
- Conduct exploitation risk assessments for all recovered children and youth in CYF care.
- Implement prevention strategies targeting repeat-missing youth, including mentoring, family mediation, and placement stability initiatives.
- Special Focus – Human Trafficking & Exploitation Prevention
- Identify patterns and indicators of human trafficking and exploitation linked to missing person cases.
- Develop and maintain relationships with victim service providers, safe housing programs, and survivor advocacy networks.
- Deliver countywide training for CYF, foster carers, and law enforcement on trafficking indicators, survivor-centered engagement, and rapid response protocols.
- Ensure mandatory reporting to NCMEC and law enforcement for all suspected trafficking cases.
- Compliance & Reporting
- Ensure compliance with Pennsylvania missing people’s laws, the Adam Walsh Act, the Missing Children’s Assistance Act, and Allegheny County policy.
- Submit monthly data reports to leadership highlighting trends, recovery rates, and trafficking concerns.
- Maintain readiness for internal audits, external reviews, and grant compliance checks.
- Training & Policy Development
- Develop and deliver training modules for County staff, law enforcement, and partner agencies on missing persons procedures, exploitation risk, and trauma-informed practice.
- Contribute to updates of the County’s Missing Persons Protocol and Human Trafficking Response Plan.
- Education & Experience
- Bachelor’s degree in criminal justice, Social Work, Public Administration, or related field (Master’s preferred).
- Minimum 3 years’ experience in missing person’s coordination, child welfare, victim services, or law enforcement.
- Demonstrated experience in human trafficking prevention and multi-agency coordination.
- Knowledge, Skills & Abilities
- Strong understanding of Pennsylvania missing people’s statutes, NCIC protocols, and child protection law.
- Excellent crisis response, investigative coordination, and stakeholder engagement skills.
- Able to handle sensitive, confidential information with integrity.
- Skilled in risk assessment and trauma-informed interviewing.
- Proficiency with Microsoft Office Suite and case management software.
- Licenses & Certifications
- Valid Pennsylvania driver’s license.
- NCIC certification (or ability to obtain within 6 months).
- Completion of certified human trafficking awareness and response training (or ability to obtain within 6 months).
- Child abuse and criminal history clearances required.
- Primarily office-based with required fieldwork.
- May require evening, weekend, or on-call availability for urgent cases.
- Frequent contact with individuals in crisis and exposure to sensitive information.