Loss Recovery Coordinator

About the Role

Performs all clerical functions including document-related functions for the Loss Recovery Team. Data input into Symitar & collection software on members' accounts. Processes member payments received via check and ACH. Completes daily negative share charge off report and general ledger reconciliation. Processes attorney and collection agency remittance files. Processes and distributes mail for Loss Recovery and Bankruptcy Teams.

Requirements

• High School Diploma or GED required
• One year of customer service experience required
• Prior collections or loss recovery experience preferred
• Ability to use business machines
• PC experience required
• Good communication skills with excellent grammar
• Bilingual (Spanish speaking) preferred

Physical Demands

• Must be able to sit for extended periods of time
• Must be able to read, write, speak and type English
• Must be able to hear and use a telephone
• Use of computer requires repetitive keystrokes

Work Environment

• In office position at New Tampa location
• Qualified candidates must live in Tampa Bay
• Sedentary role
• Flexible work schedule that may include evenings

Benefits

• Medical/Dental/Vision Insurance
• Employee discount on loans — team members qualify for a discount on consumer loans
• Tuition Reimbursement of up to $5,250 per year for full-time team members
• Paid Time Off — 15 days/year & over 10 Paid Holidays
• Paid Volunteer Days — Grow provides two bi-annual paid volunteer days to all team members
• Retirement Benefits (401K) — Grow matches up to 8% for team members
• Growth Potential — In-house training department dedicated to helping our team members reach their maximum potential