Lock Box Administrator (On-Site)

Neumo Summary: With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States. Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more. Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment. Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.

About the role

Responsible for opening mail, preparing revenue batches, folding letters, running mail through postage machine answering support emails

Responsibilities

• Provide support for taxpayers, correspondence through email support.
• Ability to complete tasks by deadline and with little supervision.
• Additional responsibilities are assigned as deemed necessary on a weekly/daily basis.

Requirements

• Minimum 1 year in an office environment.
• Minimum 1 year customer service experience.
• Proficient in MS Word, Excel, and Outlook.

Qualifications

• Strong interpersonal skills and ability to speak effectively with customers and employees.
• Ability to proofread correspondence, detect and correct errors.
• Ability to prepare routine correspondence and replies for signature with minimal guidance.
• Ability to perform basic math computations using online, desk top calculator, or creating calculations in spreadsheets.
• Ability to satisfactorily resolve routine situations based on supervisor’s guidance or written or verbal instructions.

Skills

• Strong interpersonal skills and ability to speak effectively with customers and employees.
• Ability to proofread correspondence, detect and correct errors.
• Ability to prepare routine correspondence and replies for signature with minimal guidance.
• Ability to perform basic math computations using online, desk top calculator, or creating calculations in spreadsheets.
• Ability to satisfactorily resolve routine situations based on supervisor’s guidance or written or verbal instructions.

Benefits

Neumo offers a competitive benefits and compensation package.

Pay

N/A

Schedule

N/A