Loan Operations Assistant I

About the Role

At Landmark, you'll build relationships beyond transactions, work with people who strive to improve daily, and have the opportunity to make a real difference for our customers and communities. This role involves handling the servicing for customer loans on the core system in an environment where individuals are trusted to work both independently and as part of a productive, successful team.

Responsibilities

• Perform a variety of assignments related to the booking and servicing of loans, including consumer, commercial, and mortgage loans.
• Loan set-up, account maintenance, payment processing, account research, escrow analysis, and escrow disbursements of taxes and insurance.
• Monitor non-post resolution and processing, block entry, and loan participation administration.
• Assist with non-accrual and charge-off administration and government servicing reports.
• Assist Care Center, Lenders, and other employees with questions, as well as customers as needed.
• Manage professional improvement through the quarterly Job Progress Plan.
• Engage in Landmark National Bank culture initiatives and team success activities, including huddles and Celebration events.
• Adhere to bank policies and procedures.
• Perform other duties and projects as assigned.

Requirements

• High school diploma or equivalent required.
• Strong organizational and computer skills, including proficiency in Excel, Word, and ability to use proprietary software.
• Detail-oriented with the ability to multi-task.
• Ability to work independently within a team setting.
• Maintain a high degree of discretion and confidentiality.