Litigation Operations Manager

We need to output HTML fragment with sections: About the role? Actually the posting includes "Our Story", "The Opportunity", "What You Will Own", "Required: What You Bring", "Who Thrives Here (Core Values)", "What We Offer". We need to use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. However we must map content to these headings only if they exist. The instruction: "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we should use those exact headings when appropriate. We need to decide which sections correspond. We have: - About the role: could be "Our Story" and "The Opportunity". Probably combine as About the role. - Responsibilities: "What You Will Own" includes bullet points of duties. - Requirements/Qualifications/Skills: "Required: What You Bring" includes required experience, etc. Could be Requirements. - Benefits: "What We Offer" includes salary range and benefits list. - Pay: maybe separate but we can include Pay within Benefits? The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. It does state Base Salary range and benefits. So we could have a Pay section for salary, and Benefits section for benefits. Or combine? It says prefer a few substantive sections over many thin ones. Could combine Pay and Benefits into one Benefits section? But they gave example headings including Benefits, Pay, Schedule. Since we have both salary and benefits, we could make a Benefits section that includes both salary and benefits. However they said never create Pay/Schedule/Benefits sections unless posting actually states them. It does state Pay (Base Salary) and Benefits. So we could have separate Pay and Benefits sections, but that may be thin. Better to combine into Benefits section that includes salary and benefits. But they said "Prefer a few substantive sections over many thin ones." So maybe one Benefits section covering both salary and benefits is better. We also have Schedule? Not mentioned. So omit. We also have "Who Thrives Here (Core Values)" maybe could be Skills? Or could be omitted? It's not exactly a standard heading but could be considered Skills or Qualities. But we should only include sections when posting has real, specific content. It does have core values. Could map to "Skills" or "Qualifications"? Probably better to include as a separate section? But we don't have a heading for core values in the list. The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests using those. However we could still use a heading like "Core Values" if needed, but better to map to existing headings. Could treat core values as part of "Skills" or "Qualifications". But maybe we can include a section "Skills" for core values. We need to preserve all substantive information, not invent or summarize away detail. So we need to keep the bullet points etc. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The posting includes an Equal Opportunity Employer paragraph and a disclaimer about AI. Those are boilerplate; we should remove them. Also the "Our Story" paragraph is substantive; keep. We need to output only HTML fragment, no /, no markdown fences. Thus structure:

About the role

Our Story TopDog Law is not your typical law firm....

The Opportunity The Litigation Operations Manager is responsible for the operational execution of Top Dog Law's litigation function across all active states....

Then responsibilities:

Responsibilities

• Team Lead Oversight & Development: Directly supervise Litigation Team Leads across all active states (FL, GA, MS, AZ, LA, NY, TN, IL)... etc. Need to keep details. We need to break down the bullet points from "What You Will Own". It has subheadings: Team Lead Oversight & Development, Litigation Operations Implementation, Training & Standards, Data & Reporting. Each with bullet points. We can keep them as
• with the subheading bold? But we must preserve content. Could embed inside
• . That's okay. Then Requirements/Qualifications/Skills: combine "Required: What You Bring" and maybe "Who Thrives Here (Core Values)". Could have

  Requirements

  with
  for required experience, etc. And maybe another

  Skills

  for core values. But we said prefer few sections. Could combine both into Requirements? But core values are not requirements. Might be better to have a separate section "Skills". Let's do:

  Requirements

  • 5+ years of experience in personal injury litigation operations, legal operations management, or a senior paralegal leadership role
  • Prior experience supervising or training litigation staff across multiple offices or jurisdictions strongly preferred
  • Deep familiarity with litigation case management platforms; Filevine experience a plus
  • Strong working knowledge of personal injury litigation workflows — from filing through trial — across multiple states
  • Demonstrated ability to implement SOPs, hold teams accountable to standards, and drive performance through others
  • Comfortable working with data and performance metrics; ability to read dashboards and translate findings into operational action
  • Excellent written and verbal communication skills; able to work effectively with attorneys, paralegals, and firm leadership
  Then Skills:

  Skills

  • Embrace Change: Open to feedback, embracing change, and always asking "what's next?"
  • Committed: You care deeply, have your teammates' backs, and show up to build something lasting.
  • No-Ego Energy: Positive, professional, and solutions-oriented. Drama stays at the door.
  • Ownership: You do what you say, follow through, and treat the business like it's yours.
  • Fast & Hungry: You move with urgency, thrive under high expectations, and are motivated by growth and impact.
  Then Benefits:

  Benefits

  Base Salary: $105,000 - $125,000, commensurate with experience

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • HSA
  • Life insurance
  • Disability coverage
  • Paid time off
  • Parental leave
  We need to ensure we didn't include boilerplate like Equal Opportunity Employer, AI disclaimer. Remove them. Also need to ensure we didn't repeat job title as heading. We didn't. Check for duplicated lines: The posting had "Our job postings reflect the compensation range..." which is boilerplate? It's part of compensation description but maybe not boilerplate. It's generic but still part of the posting. Might be considered boilerplate? It's a standard sentence about compensation ranges. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." That sentence is not exactly those categories, but could be considered boilerplate. However it's part of the compensation description. Might be safe to keep? It says "Our job postings reflect the compensation range for the specific market and location of each role. Ranges vary by geography based on local market rates and cost of labor." That's generic but still part of the posting. I'd keep it as part of Benefits section maybe as a note. But it's somewhat boilerplate. I'd keep it to preserve substantive info? It's not substantive about the role. I'd remove it as it's not specific to the role. The substantive info is the salary range. So we can keep just the salary range line. Thus Benefits section:

  Base Salary: $105,000 - $125,000, commensurate with experience

  and then benefits list. Check for any other boilerplate: "Our Story TopDog Law is not your typical law firm..." is fine. Now ensure we didn't miss any substantive content: The "What You Will Own" subsections: we need to capture all bullet points. Let's extract them: Team Lead Oversight & Development: - Directly supervise Litigation Team Leads across all active states (FL, GA, MS, AZ, LA, NY, TN, IL) - Implement onboarding and ongoing training programs for all Team Leads, ensuring mastery of firm SOPs, Filevine workflows, phase movement standards, and performance expectations - Conduct regular one-on-ones and performance reviews with Team Leads to identify gaps, address concerns, and drive professional development - Serve as the primary escalation point for Team Leads on case-level operational issues - Identify and develop high-performing paralegals and litigation staff for Team Lead succession Litigation Operations Implementation: - Implement and enforce firm-wide litigation SOPs across all states, adapting for state-specific court rules and procedural requirements - Monitor compliance with phase timing benchmarks from filing through trial; escalate bottlenecks to the Regional Operations team. - Oversee daily operational workflows including task management, deadline tracking, court filing compliance, and case phase movement - Partner with Team Leads to ensure caseload assignments are balanced against capacity and case complexity - Coordinate cross-state operational initiatives, ensuring consistent execution regardless of jurisdiction Training & Standards: - Design and deliver litigation-specific training for Team Leads and litigation staff on Filevine, case management protocols, court procedures, and SOL compliance. - Maintain and update litigation SOPs, playbooks, and reference materials as court rules, firm processes, or case management systems evolve. - Facilitate regular Team Lead meetings to share best practices, surface operational challenges, and reinforce firm standards - Support the rollout of new tools, systems, and workflows ensuring Team Leads are fully trained and held accountable to adoption Data & Reporting: - Monitor litigation performance metrics across states using Filevine and BigQuery dashboards - Prepare regular operational reports for Law Firm Operations on phase velocity, caseload health, task completion rates, and Team Lead performance - Identify trends and anomalies in case data and initiate corrective action at the Team Lead level before issues escalate We need to include all these. Now format as
  • items. Could include the subheading as part of the
  • text, maybe bold. We'll produce:

    Responsibilities

    • Team Lead Oversight & Development: Directly supervise Litigation Team Leads across all active states (FL, GA, MS, AZ, LA, NY, TN, IL); implement onboarding and ongoing training programs for all Team Leads, ensuring mastery of firm SOPs, Filevine workflows, phase movement standards, and performance expectations; conduct regular one-on-ones and performance reviews with Team Leads to identify gaps, address concerns, and drive professional development; serve as the primary escalation point for Team Leads on case-level operational issues; identify and develop high-performing paralegals and litigation staff for Team Lead succession.
    • Litigation Operations Implementation: Implement and enforce firm-wide litigation SOPs across all states, adapting for state-specific court rules and procedural requirements; monitor compliance with phase timing benchmarks from filing through trial; escalate bottlenecks to the Regional Operations team; oversee daily operational workflows including task management, deadline tracking, court filing compliance, and case phase movement; partner with Team Leads to ensure caseload assignments are balanced against capacity and case complexity; coordinate cross-state operational initiatives, ensuring consistent execution regardless of jurisdiction.