Litigation Manager

About the role

McMichael Taylor Gray, LLC is seeking an experienced and highly motivated Litigation Manager to lead and oversee the firm’s Litigation Department. This position is responsible for managing the department’s day-to-day operations, supporting and developing team members, and ensuring work is completed accurately, efficiently, and in accordance with firm and client expectations. The Litigation Manager will provide leadership, training, and ongoing guidance to the litigation team, with a focus on strengthening technical knowledge, practical skills, accountability, and overall performance. This role will also identify opportunities to improve processes, increase productivity, maintain quality standards, and mitigate operational and client risk.

Responsibilities

• Oversee all aspects of litigation cases from referral to resolution
• Lead and manage team to ensure high performance standards are met
• Identify opportunities to streamline, automate, and optimize departmental processes to increase efficiency
• Monitor daily reports for team capacity and incoming volume
• Monitor department calendar (hearings, discovery, absences, deadlines), employee schedules, and team coverage daily
• Review internal audits and provide rebuttals monthly
• Serve as the primary point of contact for clients, providing regular updates, answering inquiries, and addressing concerns related to ongoing litigation matters
• Manage litigation budgets, allocate resources effectively, and monitor expenses to ensure cost-effective and efficient handling of cases
• Complete weekly billing audits
• Ensure compliance with legal standards, firm policies, and client expectations by conducting quality reviews of work product, providing feedback, and implementing improvements as needed
• Communicate and enforce compliance updates
• Conduct interviews and annual performance reviews
• Manage conflict resolution, write-ups, and Performance Improvement Plans (PIPs)
• Address client and internal escalations promptly
• Ensure completion of client steps daily

Skills and abilities

• Working knowledge of Default Operations industry standards including creditors’ rights
• High school diploma or equivalent required; bachelor’s degree in a related field preferred
• A minimum of 5 years of experience in Litigation Management
• Preferably familiar with client systems like Case Aware, Black Knight, and Tempo
• Proficient in MS Office applications, including Outlook and Teams
• Demonstrates a keen eye for accuracy and attention to detail
• Capable of effectively prioritizing tasks and meeting tight deadlines
• Prioritize tasks effectively in a fast-paced, high-volume environment
• Demonstrate ability to work both independently and collaboratively within a team
• Deliver exceptional internal and external customer service
• Possess excellent professional communication skills for written and verbal interactions with all levels of personnel, including managers, attorneys, clients, and external vendors

Pay

$70,000 - $85,000/annually depending on experience. Salary commensurate with experience.

Benefits

We offer a competitive benefits package including health, dental, vision and 401k.

About McMichael Taylor Gray, LLC

McMichael Taylor Gray, LLC (“MTG”) is a full-service default and creditors’ rights law firm delivering quality, cost-effective legal services for financial institutions throughout most of the Eastern United States. The founding partners of MTG established a forward-thinking, client focused law firm, centered on an unwavering commitment to the following core values:

• Excellence
• Integrity
• Honesty
• Respect