Liquor Store Clerk 2 (Sales Team Lead) - Lincoln Highway East, Lancaster
About the role
Join our team for a rewarding and fun career at the Pennsylvania Liquor Control Board (PLCB)! Are you passionate about providing excellent customer service in a dynamic, high‑energy environment? Do you enjoy working with people and helping them find the perfect product? The PLCB is offering a fantastic opportunity to work in a customer‑focused retail role, with all the perks of full‑time state employment! Our Fine Wine & Good Spirits (FW&GS) Store in Lancaster is looking for a Full‑Time Sales Team Lead (Liquor Store Clerk 2). This is an itinerant position requiring travel as needed. The position is based out of store #3626 in Lancaster but will travel to other stores in the designated district. The role centers on leading a shift and supporting store operations while guiding clerks. You will work with management to help ensure a welcoming shopping experience.
Responsibilities
- Shift Leadership: Provide direction to clerks and keep the store operating smoothly
- Customer Support: Assist shoppers and promote a positive experience
- Sales Processing: Manage transactions using a computerized register
- Store Maintenance: Maintain cleanliness, stock shelves, and build displays
- Staff Training: Guide less experienced clerks in store procedures and policies
- Reporting Duties: Complete shift reports, including cash and inventory records
Qualifications
- Minimum Experience and Training: Six months as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or six months of retail sales work.
- Must meet the PA residency requirement.
- Must be able to perform essential job functions.
- Must pass a background investigation; applicants with a felony conviction within the last ten years are not permitted to work for the PLCB.
Benefits
- Free secure onsite parking
- Full‑time state employment
Schedule
- Work hours vary, totaling 75 hours biweekly
- Telework not available for this position