Sales Team Lead (Liquor Store Clerk 2) - Hershey Road, Hummelstown

About the role

Join our team for a rewarding and fun career at the Pennsylvania Liquor Control Board (PLCB). This position serves as lead worker for a shift and guides a team of clerks, collaborating with the Fine Wine & Good Spirits (FW&GS) management team by supporting daily store functions and maintaining a clean, organized, and welcoming environment.

Responsibilities

• Shift Leadership: Ensure smooth store operations by providing guidance to other clerks and participating in store work.
• Customer Service: Help shoppers locate products, resolve issues promptly, and maintain a positive store environment.
• Sales Processing: Manage sales transactions with a computerized cash register.
• Stock Management: Unload shipments, stock shelves, and build product displays.
• Staff Training: Provide on-the-job training and guidance to less experienced staff on store policies and procedures.
• Report Completion: Prepare shift reports for accounting, cash management, and inventory.

Requirements

• Six months as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or
• Six months of retail sales work.
• Must meet the PA residency requirement.
• Must be able to perform essential job functions.
• Must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis.