Licensed Spa Coordinator, San Ramon
Equinox Group is a high-growth collective of the world’s most influential, experiential, and differentiated lifestyle brands. Our portfolio—including Equinox, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media—is recognized globally, with locations in major cities across the United States, London, Toronto, and Vancouver. We are passionate about high-performance living, challenging the status quo, and leading culture in fitness, fashion, and consumer behavior. We invest in our team’s success, value humility, and foster a collaborative community.
About the role
We are looking for an energetic, creative, and enthusiastic Spa Coordinator to join the Equinox team. This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization. The Spa Coordinator ensures a memorable experience for our spa guests through exceptional service and operational support.
Responsibilities
- Interview, hire, and coach staff members
- Conduct outreach marketing for the spa
- Manage daily operations, including inventory and monitoring of daily goals and budgets
- Provide orientation tours, explaining spa amenities and answering guests’ questions
- Offer detailed descriptions of spa treatments, packages, services, facility features, and hours of operation
- Actively promote the spa, treatments, services, sessions, retail, and programming promotions
- Complete 20 service hours per week
- Handle guests’ questions and concerns in a professional and courteous manner
- Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker and facility areas
Requirements
- Valid California Massage Therapy or Esthetics License
- Excellent customer service skills with a friendly and outgoing personality
- Ability to thrive in a fast-paced environment
- Basic math and money-handling skills
- Strong communication, listening, and computer skills
- Team-oriented mindset
Pay
$44.00 per session, $20.00/hour (non-session work), with ability to earn bonus pay.
Benefits
- Competitive salary and industry-leading commission opportunities
- Complimentary club membership
- Perks and incentives on products and services, including Personal Training, Pilates, Spa, and Shop