Licensed Spa Coordinator, South Beach
Job Description
About the role
The Spa Coordinator plays a crucial role in ensuring a memorable experience for our Spa guests. This position requires a combination of customer service skills, management abilities, and a passion for wellness.
Responsibilities
- Interviewing, hiring, and coaching staff members
- Outreach marketing for the spa
- Managing daily operations including inventory and monitoring of daily goals and budgets
- Providing orientation tours, explaining spa amenities, and answering guests' questions
- Offering detailed descriptions of spa treatments, packages, services, facility features, and hours of operation
- Promoting the spa, treatments, services, sessions, and programming promotions
- Handling guests' questions and concerns professionally and courteously
- Maintaining a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area
Qualifications
- Enthusiasm and excellent customer service skills
- A valid Florida Massage Therapy or Esthetics License
- A friendly and outgoing personality
- Efficiency and productivity in a fast-paced environment
- Basic math and money handling skills
- Excellent communication, listening, and computer skills
- A team player
Benefits
As a member of the Equinox team, you will receive:
- Competitive salary and benefits
- Industry-leading commission opportunities for club employees
- Complimentary Club membership
- 30-50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa, and Café’ services and Shop items
Additional Information
This job description in no way states or implies that these are the only duties to be performed by the staff occupying this position. Staff members may be required to perform other job-related duties by their supervisor. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.