Licensed Spa Coordinator, Newport Beach
About the role
The Licensed Spa Coordinator is responsible to help ensure a memorable experience for our Spa guests. This includes greeting guests as they enter the facilities, orientating guests to the spa facilities, and providing personal guest service.
Responsibilities
- Interviewing, hiring and coaching staff members
- Outreach marketing for the spa
- Manage daily operations including inventory and monitoring of daily goals and budgets
- Provide orientation tour, explaining spa amenities offered and answering guests' questions
- Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation
- Actively promote the spa, treatments, services, sessions and retail, as well as programming promotions
- Handle guests' questions and concerns professionally and courteously
- Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area
Requirements
- Must possess a valid Massage Therapy or Esthetics License
- Enthusiasm and possession of excellent customer service skills
- Able to be efficient and productive in a fast-paced environment
- Basic math and money handling skills
- Excellent communication, listening, and computer skills
- Must be a team player
Qualifications
- Must possess a valid Massage Therapy or Esthetics License
- Enthusiasm and possession of excellent customer service skills
- A friendly and outgoing personality
- Efficient and productive in a fast-paced environment
- Basic math and money handling skills
- Excellent communication, listening, and computer skills
- A team player
Skills
- Customer service skills
- Communication skills
- Math and money handling skills
- Teamwork
Benefits
- Complimentary Club membership
- 30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café’ services and Shop items
Pay
$20/hr for all hours worked, plus commission of $46+ per session, with monthly bonus opportunity.
Schedule
Full-time
Additional Information
As a member of the Equinox team, you will receive:
- Competitive salary, benefits and industry leading commission opportunities for club employees
- Complimentary Club membership
- 30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café’ services and Shop items
Note: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com.
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.