Client Services Coordinator

Position Summary

We are seeking a highly organized and customer-focused Client Services Coordinator to support our sales teams while ensuring projects move seamlessly from proposal to delivery. This hybrid role combines client support, product sourcing, quoting, order processing, vendor management, and project coordination.

What You'll Do

• Collaborate with the account team to support growth objectives and present tailored product solutions based on customer needs assessments.
• Source and recommend promotional products, apparel, print materials, and branded merchandise solutions.
• Prepare quotes, proposals, and product recommendations based on client needs and objectives.
• Manage inbound customer inquiries and provide timely, professional support.
• Maintain consistent communication with sales and internal stakeholders throughout the project lifecycle.
• Serve as a liaison between sales, operations, vendors, and clients to ensure alignment and successful project execution.
• Aid with administrative and operational tasks that support team success.
• Contribute ideas and recommendations to improve processes, efficiency, and customer experience.
• Manage multiple projects simultaneously while maintaining attention to detail and accuracy.

Qualifications

• 1–3 years of experience in customer service, sales support, account coordination, project coordination, or a related field.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Excellent verbal, written, and interpersonal communication skills.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint).
• Strong attention to detail and commitment to accuracy.
• Self-motivated, resourceful, and able to work independently and collaboratively.
• Experience in the promotional products, branding, marketing, or apparel industry preferred.
• Project management experience is a plus.