Licensed Spa Coordinator, New York City

Job Description

We are looking for an energetic, creative, and enthusiastic Licensed Spa Coordinator to join the Equinox team! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

• Interviewing, hiring, and coaching staff members
• Outreach marketing for the spa
• Manage daily operations including inventory management, client relationships, and driving the business to achieve financial goals and budgets
• Perform up to 10 treatments per week
• Provide an orientation tour, explaining spa amenities offered and answering guests' questions
• Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation
• Actively promote the spa, treatments, services, sessions, and retail, as well as programming promotions
• Handle guests' questions and concerns professionally and courteously
• Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area

Qualifications

• Possess a valid NY Massage Therapy license
• Management or leadership experience
• Enthusiasm and possession of excellent customer service skills
• Able to be efficient and productive in a fast-paced environment
• Basic math and money handling skills
• Excellent communication, listening, and computer skills
• Must be a team player

Pay & Benefits

Pay Transparency: $44.00 per session, $20.00/hr (non session work), ability to earn bonus pay

Additional Information

• We offer competitive salary, benefits and industry leading commission opportunities for club employees
• Complimentary Club membership
• 30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café services and Shop items

Note: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.