Spa Coordinator

About the role

Welcome to Willows Lodge, an idyllic escape just 30 minutes from Seattle in the charming setting of Woodinville, Washington. Proudly part of the Pyramid Global Hospitality portfolio, Willows Lodge offers 84 inviting guest rooms, 7 versatile meeting rooms, and a total of 5,000 sq ft of meeting space. More than just a retreat, Willows Lodge seamlessly integrates comfort with career opportunities. Situated in the heart of Woodinville, Willows Lodge embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage.

Responsibilities

• Greeting clients as they enter the Spa
• Providing clients with tours and information related to the Facility and its features
• Aiding clients and guests with proper equipment usage
• Aiding guests with booking treatments, either by phone or in person and recording the transactions in the appropriate area
• Reporting any accidents or injuries to the Security Department
• Monitoring the spa and fitness room for cleanliness, safety, and providing direction or instruction when appropriate

Requirements

• Someone with or the ability to obtain a CPR and First Aide certification preferred
• Someone with an engaging and welcoming personality
• Someone with a strong attention to detail
• Someone who can work under pressure in a fast-paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills
• Someone who can frequently bend, push/pull, and lift/carry up to 30 lbs. and occasionally lift/carry up to 50 lbs.
• Someone with a flexible schedule that allows them to work weekends and holidays

Qualifications

• High school diploma or equivalent
• Experience in a similar role preferred
• Knowledge of spa services and amenities
• Ability to work independently and as part of a team

Skills

• Customer service skills
• Attention to detail
• Communication skills
• Flexibility and adaptability

Benefits

• Comprehensive health insurance
• Retirement plans
• Paid time off
• On-site wellness programs
• Local discounts
• Employee rates on hotel stays

Pay

$26.78 - $30.96 per hour

Schedule

Flexible schedule that allows for weekends and holidays