SPA COORDINATOR

About the role

Join Our Team as a Spa Coordinator – Elevate Guest Experiences in a Luxurious Setting!

Responsibilities

• Create Exceptional First Impressions: Welcome guests with a smile and ensure their experience starts with a positive impression of our spa.
• Manage the Flow of Communication: Answer calls, greet visitors, and respond to inquiries to keep everything running smoothly.
• Schedule with Precision: Manage appointments and ensure a seamless spa schedule to maximize efficiency, handling last-minute changes with grace and confidence.
• Support a World-Class Experience: Recommend spa treatments and retail products to guests, helping them make informed decisions while enhancing their spa experience.
• Ensure Guest Satisfaction: Assist with special requests, resolve issues, and make sure every guest leaves happy.
• Keep the Spa Immaculate: Maintain a pristine spa environment by ensuring cleanliness and orderliness, keeping all areas well-stocked and beautiful.
• Collaborate with the Team: Work closely with a talented team of therapists and staff, contributing to a positive and harmonious atmosphere that makes our spa a standout destination.
• Handle Transactions: Process payments, handle gift certificates, and manage retail sales with professionalism and attention to detail.
• Learn & Grow: Participate in training and meetings to continually grow in your role and stay updated on the latest spa services and offerings.

Requirements

• Exceptional Communication Skills: Confident communicator, both in person and over the phone, with the ability to create positive connections with guests and staff alike.
• Detail-Oriented & Organized: Juggle multiple tasks while keeping everything in order – from appointment scheduling to inventory tracking and ensuring the spa is always guest-ready.
• A Passion for Hospitality: Understand that the guest experience is everything. Your goal is always to provide top-notch service and make every guest feel valued and pampered.
• Retail & Sales Skills: A knack for suggesting products and services that meet guests’ needs, thriving in this role!
• Flexible & Reliable: Availability to work evenings, weekends, and holidays is essential as we operate 7 days a week, ensuring guests receive exceptional service whenever they visit.

Qualifications

• Previous Experience: Ideally, experience in retail, hospitality, or the spa industry, but we'll train the right person who is eager to learn!
• Tech-Savvy: Familiarity with spa or salon software and Microsoft Office is preferred, but general computer knowledge will help you succeed in this role.
• Physical Demands: Able to stand for long periods, lift up to 25 lbs, and handle physical tasks such as bending and reaching.
• Professional Appearance: Take pride in your appearance and be neat, clean, and well-groomed in uniform or business attire.

Benefits

Competitive Pay & Benefits: Enjoy a great salary and benefits package, with opportunities for growth within the company.

Why Join Us?

• Exciting Work Environment: Work in a serene, luxurious setting where every day offers new experiences and opportunities to engage with guests.
• Team Spirit: Be part of a friendly, professional team that values collaboration, respect, and mutual success.
• Ongoing Training: We're committed to your growth! You'll have the chance to learn new skills and advance in your career.

What We Offer

• $17 - $18 per hour DOE
• Competitive Salary
• Opportunities for Growth
• Reliable Schedule
• Professional Development

How to Apply

Ready to Make an Impact? If you're enthusiastic about delivering world-class service and want to be part of a team that values passion, professionalism, and excellence, then this is the role for you! Take the first step toward an exciting career by filling out our easy, mobile-friendly 3-minute application. We can't wait to meet you!

For more information or to apply, visit our website. Please note, we only accept applications through our online portal – no emails or phone calls, please.

Once you have submitted your application, feel free to Text Us at 910-725-5790 for More Info!

Already applied? Go to TalentReef to see your application

Position Information

Company: Winston Hospitality, Inc.

Position: Spa Coordinator

Status: Full Time

Shift: First (Day), Second (Afternoon)

Req #: 11023214

Date Posted: May 22, 2026

Location: 21444 World Way Drive, Thackerville, US, OK, 73459

Job Category: Staff