Licensed Practice Manager

Requirements

• Minimum of 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment
• High school diploma or equivalent
• State licensure
• Optical dispensing experience
• Optical technical knowledge or comparable healthcare, retail, or service leadership experience

Qualifications

• Business, hospitality, healthcare, optical, or management education preferred; equivalent experience may be considered
• Optician certification preferred

Skills

• Demonstrated ability to lead, coach, develop, and hold team members accountable
• Ability to guide team members across multiple practice functions and levels of experience
• Strong communication, coaching, observation, and follow-up skills
• Ability to analyze reports, trends, business gaps, patient feedback, and performance data
• Ability to connect business results to team behaviors, patient care, and operational execution
• Ability to think strategically while also identifying specific behaviors, process gaps, and coaching opportunities
• Ability to manage competing priorities in a fast-paced patient care environment
• Ability to learn software quickly and support team adoption of current and future practice technology
• Adaptability supporting evolving systems, tools, and AI-enabled technology within the practice
• Ability to partner effectively with Optometrists, District Managers, practice staff, and support teams

Benefits

• 401(k) with company match
• Medical, dental, vision, life, STD, and LTD benefits
• Employee vision discount program
• HSA/FSA
• Paid time off
• Paid holidays

Physical Demands

• Ability to utilize office and practice equipment
• Prolonged sitting, standing, and walking
• Ability to move throughout the practice to support patient flow, team needs, and operational execution
• Ability to lift up to 10 lbs