Licensed Health Insurance Rep (Bilingual: Spanish / English) Remote

About the role

We’re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world’s best-known brands. This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time.

Responsibilities

• Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication.
• Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals.
• Identify opportunities for cross-selling and upselling additional products that align with the customer’s needs.
• Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.
• Educate customers on policy options and documentation, clearly explaining the required steps or updates.
• Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.
• Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.
• Deliver expert customer experiences…with a smile.

Requirements

• Must have an active resident license to sell Health Insurance with preferably NO Appointments.
• Must be able to pass a language assessment for Spanish.
• Must have six months of customer service experience.
• Must have a high school diploma or GED.
• Must have proficiency in fast-paced multi-tasking.
• Must have eagerness to learn new technologies.
• Must have passion for helping others with a patient and empathetic nature.
• Must have ability to pass a background check.

Qualifications

• Must be bilingual (Spanish is preferred but not required).
• Must reside in the United States or have a valid U.S. address for residence.

Benefits

• Base salary range: $19.95 – $23.50/hr.
• Benefits available to eligible U.S. employees in this role include:
• Medical, dental, and vision insurance
• Cumulative employee assistance program (EAP)
• Registered retirement savings plan
• Paid time off and holidays
• Paid training days
• Limited training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Company networking opportunities
• Health and wellness programs
• Mentorship programs
• Work-from-home convenience
• Programs and events supporting diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support

Pay

The base salary range for this position is $19.95 – $23.50/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.

Schedule

This is a seasonal role through December 7, 2026, with an opportunity to extend employment in a different role.