Library Services Project Manager

About the role

The Library Services Project Manager leads and delivers library and information services for Business Scientific Affairs across J&J MedTech. This role combines strategic vendor and subscription management with hands-on oversight of collection development, user services, and digital resource workflows.

Responsibilities

• Oversee literature search support and curation tools (e.g., Readcube) and manage database access (Embase, PubMed, OVID).
• Negotiate, manage, and renew contracts with journal publishers, database providers, and other vendors to secure favorable terms, cost efficiencies, and high service levels.
• Lead vendor selection, performance reviews, and escalation of service issues.
• Create and maintain end-user training and documentation for subscribed resources.
• Translate regulatory authority feedback into prioritized action plans; coordinate updates to procedures, work instructions, and supporting tools to maintain compliance.
• Design, optimize, and implement process improvements that standardize and scale literature methodologies used in Clinical Evaluation Reports (CER), State of the Art (SOA) searches, and Post-Market Surveillance (PMS) activities.
• Support audits and respond to literature-search related findings; evaluate vendor performance and corrective actions.
• Lead digital tool selection, implementation, and automation efforts (including evaluated AI use), to streamline literature workflows and improve data-driven insights.
• Provide end-to-end project management for initiatives supporting Business Scientific Affairs across J&JJ MedTech, ensuring on-time delivery, clear governance, and measurable outcomes.
• Develop and deliver training materials, playbooks, and best-practice forums to ensure consistent methodology adoption and regulatory alignment.
• Track and report KPIs (cycle time, quality, compliance metrics) and provide regular status, risks, and mitigation updates to stakeholders and management.
• Produce and analyze usage reports and cost-per-use metrics to evaluate resource effectiveness, identify trends, and recommend data-driven changes to the collection and subscription portfolio.
• Maintain and execute on assigned Wrike projects and tasks and serve as Wrike admin/CT support as needed.
• Perform other duties as assigned.

Requirements

• Bachelor's Degree in Information Science/Library Science/Sciences – Master’s Degree Preferred.
• Minimum of 4 to 6 years’ relevant experience; experience in medical device or pharmaceutical library environments, including direct responsibility for subscriptions and vendor contracts preferred.
• Demonstrated experience with clinical evaluation regulatory requirements, evidence generation, and systematic literature review methodologies preferred.
• Experience with a wide variety of information resources and information providers.
• Copyright Expertise.
• Proven project management experience, including use of project planning tools (Wrike preferred).
• Advanced proficiency in literature management platforms such as ReadCube and RightFind, maintaining full-text records, resolving broken links, tracking references, and streamlining literature workflows.
• Strong analytical, solutions-oriented experience and mindset with demonstrated risk assessment and mitigation ability.
• Technical proficiency to support digital tool implementation and automation initiatives.
• Strong interpersonal skills to coordinate with Clinical, Medical Safety, Post-Market Surveillance, Design/Quality, R&D, Regulatory Affairs, and external vendors.

Qualifications

• Strong attention to detail, initiative, and the ability to manage competing priorities in a fast-paced environment.
• Willingness to adapt as tools, regulatory expectations, and business priorities evolve.
• Solid understanding of project management principles and methodologies.
• Skilled at diagnosing and resolving access issues across platforms, coordinating with IT and vendors to restore service, and documenting solutions to reduce repeat incidents.
• Strong written and verbal communication skills and the ability to engage cross-functional stakeholders.
• Advanced proficiency in literature management platforms such as ReadCube and RightFind, maintaining full-text records, resolving broken links, tracking references, and streamlining literature workflows.
• Analytical, solutions-oriented experience and mindset with demonstrated risk assessment and mitigation ability.
• Technical proficiency to support digital tool implementation and automation initiatives.
• Strong interpersonal skills to coordinate with Clinical, Medical Safety, Post-Market Surveillance, Design/Quality, R&D, Regulatory Affairs, and external vendors.

Skills

• Analytical Reasoning
• Communication
• Problem Solving
• Project Schedule
• Research and Development
• Researching
• Study Management

Benefits

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs:

• medical
• dental
• vision
• life insurance
• short- and long-term disability
• business accident insurance
• group legal insurance

This position is eligible to participate in the Company’s long-term incentive program.

Employees are eligible for the following time off benefits:

• Vacation – up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
• Holiday pay, including Floating Holidays – up to 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year

Additional information can be found through the link below!

https://www.careers.jnj.com/employee-benefits