Library Assistant - TEMPORARY Part Time

About the role

The purpose of the Library Assistant is to serve as the primary staff person at the information desk providing knowledgeable services to users including basic demonstration in the use of library resources, troubleshooting of computers and printers, facilitating the technology lending process, answering phone, email and chat and referring more complex research questions to a Librarian as needed.

Responsibilities

• Primary staff person serving users at the information desk and in charge of circulation duties such as circulation of library materials; maintaining records for lost materials and student holds; basic public computer and printer troubleshooting.
• Responsible for opening the Library.
• Follow circulation processes and procedures.
• Provide quality control of circulation functions such as creating and managing the weekly “overdue” notices reports process and utilizing texting software to send out overdue notices to students.
• Organize, maintain and inventory library supplies.
• Ability to use library systems is required, specifically: Software such as LibGuides, Evergreen or other Library Management Systems and Summon (or similar) discovery tools.
• Spreadsheets for basic data collection and reporting.
• Manage technology lending processes and procedures including cleaning, organizing,and maintaining technology items.
• Email, call and text students with long overdue technology items.