Campus Library Assistant (Temporary Part-Time)

Duties And Responsibilities

• Staff the service desk and check out and check in library materials and perform other processes using the circulation system.
• Answer directional and general, informational questions about library circulation processes and about the college.
• Add/update patron information in the library system.
• Participate in the performance of all activities related to intercampus loan.
• Handle questions related to overdue and lost materials.
• Maintain supplies of the various forms used at the circulation desk.
• Explain circulation policies to patrons and provide suggestions for improving circulation policies and procedures.
• Open/close the library.

Required Qualifications

• A high school diploma or equivalent.
• Experience in using computers and a high degree of comfort in using a computer system and web pages to provide customer service.
• Ability to work a flexible schedule.

Knowledge, Skills, Abilities

• Basic knowledge of library circulation activities, processes, and procedures.
• Ability to convey an attitude of service that encourages users to seek assistance.
• Ability to provide assistance at the appropriate level and in a non-judgmental manner.
• Ability to coordinate activities and communicate needs in a cordial manner to a variety of people including students, faculty, supervisors, and other college personnel.
• Ability to learn and explain services and policies to users.
• Ability to use equipment and software to complete circulation and maintenance tasks.
• Ability to lift books and boxes, push and pull loaded book trucks, and shelve/move materials (requires bending and stretching).
• Ability to interpret complicated instructions.
• Ability to perform detailed work accurately.
• Ability to maintain, clean, and provide routine service for copiers, faxes, printers, and other equipment.
• Ability to function independently in a complex and changing environment.
• Ability to type/keyboard.

Special Instructions to Applicants

• To be considered for a position at Pellissippi State, you must create an on-line application.
• Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application form.
• To scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.

Pellissippi State Community College Non-Discrimination Policy

• The College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities.

Contact Information

• To contact George Underwood regarding this position, email at gtunderwood@pstcc.edu or call 865-694-6607.
• To inquire about Human Resource Office, email at recruiting@pstcc.edu or call 865-539-7354.