Library Assistant - Part Time/ Temporary

Clackamas County employees work to serve the public and enrich our community. Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest with a population of about 420,000 residents.

About the role

We are looking to hire four (4) motivated, self-directed, customer service focused, and highly dedicated individuals with strong communication and interpersonal skills to join our team as Temporary Part Time Library Assistants at the Clackamas County Library for Oak Lodge & Gladstone branches. These positions are on-call and hours per week will fluctuate.

Oak Lodge and Gladstone Libraries are a part of the Department of Transportation & Development (DTD) under Community Services. We are committed to providing direct public library services to the Oak Lodge and Gladstone communities within the LINCC consortium. We are searching for individuals who are motivated to contribute to a team with a strong focus on quality library services, innovative outreach, and programming.

Responsibilities

Typical tasks include:

• Providing direct customer service to the public in a library setting
• Interpreting and applying rules and standards of the County library system and the consortium
• Using library methods, procedures, practices, and terminology
• Utilizing the Dewey Decimal classification system and Symphony library software
• Building and maintaining professional relationships with internal and external customers, partners, and stakeholders
• Demonstrating excellent customer service by anticipating, assessing, and responding to the needs of those we serve
• Engaging in continual learning and problem-solving
• Promoting cross-cultural effectiveness and ethical behavior

Requirements

• A minimum of three (3) years of related experience providing direct customer service to the public
• Experience working in a public library environment
• Knowledge of library methods, procedures, practices, and terminology
• Must pass a criminal history check, which may include national or state fingerprint records check
• Must pass a post-offer physical assessment; accommodation requests will be reviewed on an individual basis in compliance with State and Federal legislation

Qualifications

Preferred qualifications include:

• Experience using the Dewey Decimal classification system
• Experience using the Symphony library software system
• Basic proficiency in Microsoft Office Word, Excel, and Outlook
• Experience interpreting and applying rules and standards of the County library system and the consortium

Skills

Key competencies we are searching for:

• Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust ("SPIRIT")
• Building and maintaining professional relationships
• Teamwork and collaboration
• Excellent customer service
• Professional communication
• Continual learning and adaptability
• Technology proficiency and use of electronic systems
• Problem-solving and critical thinking
• Creativity and innovation
• Cross-cultural effectiveness
• Ethical behavior

Pay

Hourly Pay Range: $22.981132 - $28.908974. Salary offers will be made within the posted pay range and will be based on candidate's experience (paid or unpaid) that is directly relevant to the position.

Schedule

This position works a Part Time schedule (less than 20 hours per week). The Library has needs for coverage on Mondays and Saturdays, but shifts may include alternative weekdays, evenings, and/or weekend work. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.

Working Conditions

• Duties require continuous walking/moving and standing for extended periods
• Frequent squatting, kneeling, bending, twisting, reaching forward and overhead
• Fine motor control, and the ability to lift 35 pounds, lift and carry 20 pounds, overhead reach 5 pounds, and push/pull 20 pounds
• Exposure to dust and odors/fumes including strong perfumes

Benefits

A temporary status or seasonal status position receives EAP benefits only. Employees will accrue one (1) hour of sick leave for every thirty (30) hours worked with a maximum accrual of eighty (80) hours per year.

About the Department

The Clackamas County Library Network is a division of the County’s Department of Business and Community Services. The Library Network provides services and support to all public libraries within the Clackamas County Library District, including OCLC cataloging, an Inter-library Loan Program, computer system/WAN administration, and inter-library courier delivery services.