Learning Program Analyst

Responsibilities

• Applies knowledge and customer needs analysis to create/recommend the proper solution to meet the need
• Strategically evaluates long-term implications of decisions and mitigates risk related to tools and projects
• Partners with senior learning LMS program analysts as necessary for project success
• Gathers and interprets requirements to transform business needs into actionable training requirements
• Presents LMS learning configuration recommendations/solutions
• Applies configuration knowledge to troubleshoot problems with individuals, audiences or configurations, and escalates as necessary
• Engages with customer business units to understand trends and potential new opportunities to support initiatives
• Keeps up to date on upgrades/enhancements to offer business partners with new and innovative solutions

Requirements

• Intermediate level experience, fully functioning broad knowledge in: LMS or similar tracking/management system, Training background
• Experience using Learning Management Systems (LMS), including Cornerstone, SumTotal, or similar platforms
• Experience using training compliance systems, such as FOX (Comply)
• Experience using intermediate Excel functions to analyze and manage data, including PivotTables and VLOOKUPs

Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must be at least 18 years of age.
• Must be able to comply with Company attendance standards as described in established guidelines.
• Willingness and ability to work nights, weekends, and travel as required.
• Understanding of Company policies (ex: Appearance and Attendance) and expectations of SWA Culture.

Benefits

• Competitive market salary from $77,200 - $85,800 per year*
• Additional bonus opportunities are available and awarded at the discretion of the Company.
• Pay amount doesn’t guarantee employment for any particular period of time.
• 401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits.
• ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company.
• Southwest will help fund your Retirement Savings Plan, which includes a dollar-for-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**.
• Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***.
• Competitive health insurance for you and your eligible dependents (including pets).
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
• Explore more benefits you’ll love: https://careers.southwestair.com/benefits