Learning and Development Manager

About the role

The Learning & Development Manager is responsible for the design, development, facilitation, implementation, administration, and continuous improvement of learning and talent development programs across the organization. Reporting to the Director of Learning & Development, this role executes learning initiatives that support organizational goals, employee development, leadership growth, operational excellence, and onboarding effectiveness. The Learning & Development Manager serves as a key partner to leaders and subject matter experts, translating business needs into practical learning solutions while managing learning operations, program logistics, learning technologies, and project execution. This role requires strong instructional design expertise, facilitation capability, operational discipline, project management skills, and the ability to work independently while building strong relationships across the organization. This position is in-person at ALCO Management’s Central Office in Memphis, TN.

Since 1974, ALCO has been committed to providing quality affordable homes and quality jobs for the long term. When you join ALCO, you become part of a purposeful team that supports residents, communities, and one another. We believe strong communities are built by great people, and every role contributes to creating stability, opportunity, and dignity for the residents we serve. As ALCO’s Learning and Development Manager, you’ll have the opportunity to: Join a mission-driven organization committed to providing quality affordable homes and quality jobs for the long term. Work alongside leaders who believe great organizations are built through continuous learning, strong leadership, and employee development. Build learning experiences that reflect and reinforce ALCO's values, culture, and commitment to service. Influence how employees are onboarded, developed, and prepared for future opportunities across the organization. Make a meaningful impact by helping employees grow professionally while supporting communities across the Mid-South.

Responsibilities

• Partner with leaders and subject matter experts to identify learning needs, performance challenges, and development opportunities, and recommend appropriate learning and performance support solutions.
• Design, develop, facilitate, and evaluate instructor-led, virtual, blended, and eLearning solutions, including onboarding programs, leadership development experiences, workshops, and webinars.
• Apply adult learning principles and instructional design methodologies to create engaging and effective learning experiences.
• Develop facilitator guides, participant materials, assessments, job aids, learning activities, and supporting resources.
• Prepare and support subject matter experts and internal facilitators in the delivery of ALCO-developed learning content, where applicable.
• Incorporate feedback, evaluation data, and stakeholder input to continuously improve learning effectiveness.
• Administer, maintain, and optimize the organization's Learning Management System (LMS) and related learning technologies.
• Create, schedule, maintain, and publish learning offerings, enrollments, assignments,