Jobs · Management · Texas

Lead Transportation Coordinator

U.S. Department of Veterans Affairs · Amarillo, TX · 4 wk ago
ManagementFull-time
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for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate. We need to parse the posting. Content: Summary: The Lead Transportation Coordinator (Beneficiary Travel Lead) works as part of the Beneficiary Travel (BT) section of the Veteran Transportation Service - Business Office (VTS) within the Amarillo VA Health Care System. The incumbent's main duties are to provide patient program support - program administration - administrative support - excellent customer service to all staff and veterans and perform other related duties as assigned. Qualifications: To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 10/07/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation - but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement. In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. GS-7 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience includes knowledge of Beneficiary Travel regulations to check vouchers for compliance and accuracy; knowledge of Interfacility Transfer guidelines to ensure payment of ambulance bills; knowledge of the Beneficiary Travel Self Service System to provide instruction to claims processing staff - generate reports and investigation/audit claims; knowledge of Special Mode Transportation guidelines for tracking and processing claims for proper issuance of per diem - hotel - meals and lodging rates; and - knowledge of principles - methods - and tools of quality assurance and quality control used to ensure a product fulfills functional requirements and standards. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Duties: The Lead Transportation Coordinator (Beneficiary Travel Lead) helps guide the daily operation of the unit - ensures that agency policies and priorities are being followedand provides input on work performance of the unit staffThe incumbent gives advice - counsel - and training support and guidance to employees on both work and administrative mattersThe incumbent hears and resolves minor complaints from employeesrefers group grievances and more serious unresolved complaints to appropriate supervisor or managerThe incumbent participates in interview panels and resume reviews during the recruitment process for the Beneficiary Travel/Veteran Transportation Service (VTS) sectionidentifies and provides for training needsand recommends to the supervisor - as a subject matter expert - ways to improve production or increase the quality of work within the area of authorityProvide information to supervisor as requested concerning promotions - reassignment - recognition of outstanding performance - and personnel needsServes as the subject matter expert and trainer for the Beneficiary Travel staff responsible for accurately determining and/or verifying Veteran eligibility for travel reimbursement according to rules - regulations and standard operating proceduresConducts travel audits under the direction of the Compliance Business Integrity programArranges special mode transport for patients adhering to provider specifications of mode of transport and ensuring that mode is correctly denoted according to the patient's medical conditionResponsible for coordinating and/or writing replies to customer service and Congressional inquiriesWork Schedule: Monday - Friday 8:00 a.m- 4:30 p.mTelework: Ad-hoc available Virtual: This is not a virtual/remote positionPosition Description/PD#: Lead Transportation Coordinator / PD005400 Relocation/Recruitment Incentives: Not Authorized We need to extract sections: About the role (summary), Responsibilities (duties), Requirements/Qualifications (qualifications), maybe Skills (specialized experience), Benefits (none), Pay (none), Schedule (work schedule). Also maybe "Telework" info. We must not create sections with placeholder or generic like "commensurate with experience". We have actual schedule: Monday - Friday 8:00 a.m- 4:30 p.m. Telework: Ad-hoc available. Virtual: not a virtual/remote position. So we can include Schedule section with that info. Benefits: none mentioned. Pay: none. So we omit those. Skills: maybe we can include specialized experience as Skills. Or we could put under Qualifications. The instruction: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose which to include based on content. We have summary (About the role). Duties (Responsibilities). Qualifications (Requirements/Qualifications). Specialized experience could be Skills. Schedule we have. We must not repeat job title as heading. So headings:

About the role

,

Responsibilities

,

Qualifications

,

Skills

,

Schedule

. Possibly also

Requirements

  • for any list of duties/requirements/benefits. So for duties we should list each duty as
  • . For qualifications we can list each requirement as
  • . For skills we can list each specialized experience as
  • . For schedule we can just put

    . We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting. Let's extract details. About the role (summary): - Lead Transportation Coordinator (Beneficiary Travel Lead) works as part of the Beneficiary Travel (BT) section of the Veteran Transportation Service - Business Office (VTS) within the Amarillo VA Health Care System. - Incumbent's main duties: provide patient program support, program administration, administrative support, excellent customer service to all staff and veterans, and perform other related duties as assigned. We should keep that as prose

    . Responsibilities (duties): We need to parse the Duties paragraph into distinct duties. The Duties paragraph is a long run-on sentence. Let's break: - Helps guide the daily operation of the unit - Ensures that agency policies and priorities are being followed - Provides input on work performance of the unit staff - Gives advice, counsel, and training support and guidance to employees on both work and administrative matters - Hears and resolves minor complaints from employees - Refers group grievances and more serious unresolved complaints to appropriate supervisor or manager - Participates in interview panels and resume reviews during the recruitment process for the Beneficiary Travel/Veteran Transportation Service (VTS) section - Identifies and provides for training needs - Recommends to the supervisor - as a subject matter expert - ways to improve production or increase the quality of work within the area of authority - Provides information to supervisor as requested concerning promotions, reassignment, recognition of outstanding performance, and personnel needs - Serves as the subject matter expert and trainer for the Beneficiary Travel staff responsible for accurately determining and/or verifying Veteran eligibility for travel reimbursement according to rules, regulations and standard operating procedures - Conducts travel audits under the direction of the Compliance Business Integrity program - Arranges special mode transport for patients adhering to provider specifications of mode of transport and ensuring that mode is correctly denoted according to the patient's medical condition - Responsible for coordinating and/or writing replies to customer service and Congressional inquiries We should keep each as

  • . Qualifications: We need to list requirements: - Must meet all requirements by the closing date of this announcement - 10/07/2026. - Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. - For a GS-7 position you must have served 52 weeks at the GS-6. - The grade may have been in any occupation but must have been held in the Federal service. - An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. - If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement. In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. - Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. - GS-7 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. - Examples of specialized experience includes knowledge of Beneficiary Travel regulations to check vouchers for compliance and accuracy; knowledge of Interfacility Transfer guidelines to ensure payment of ambulance bills; knowledge of the Beneficiary Travel Self Service System to provide instruction to claims processing staff - generate reports and investigation/audit claims; knowledge of Special Mode Transportation guidelines for tracking and processing claims for proper issuance of per diem - hotel - meals and lodging rates; and - knowledge of principles - methods - and tools of quality assurance and quality control used to ensure a product fulfills functional requirements and standards. - For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. We could split into Requirements (time-in-grade, etc.) and Skills (specialized experience). But we already have Skills heading for specialized experience. So Qualifications could contain the time-in-grade and general requirements, while Skills list the specialized experience examples. Thus Qualifications list: - Must meet all requirements by the closing date of this announcement - 10/07/2026. - Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. - For a GS-7 position you must have served 52 weeks at the GS-6. - The grade may have been in any occupation but must have been held in the Federal service. - An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. - If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement. In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. - Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Skills list: - One year of specialized experience equivalent to at least the next lower
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