Lead Massage Therapist

About the role

As a Lead Massage Therapist you will be responsible for providing Massage and Spa services to guests with unparalleled personalized service, professionalism and come with exceptional knowledge in the field of the healing arts. Being the example for the other providers.

Responsibilities

• Greet guests warmly and escort guests to and from treatment rooms while attending to any immediate needs throughout their Spa visit.
• Prepare treatment rooms to client specifications while also adhering to the property service standards.
• Perform prep work and properly clean and restock the room as required and needed.
• Ensure guest comfort and safety throughout the treatment.
• Maintain professional ethics while ensuring personalized service is provided to each guest so they feel their needs are met.
• Maintain the work area with necessary supplies.
• Ensure the room is immaculate at all times as well as cleanliness of all other spa areas including locker rooms.
• Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
• Communicate to management any and all occurrences involving staff or guests in the spa including guest complaints or misconduct.
• Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions and/or discounts available.
• Regularly attend, participate in and support training and staff meetings for the spa.

Qualifications

• Minimum of 2 years experience as a licensed massage therapist.
• Massage Therapist State License required.
• Have a personality that constantly goes above and beyond.
• Attention to detail.
• Ability to work a flexible schedule, including weekends and some holidays, according to department needs.
• Prolonged periods of standing/engaging in physical activity.

Pay

$12 / hour + Gratuity and Service charges

Benefits

• Free Parking
• Free Team Member Cafeteria
• Education Reimbursement
• Holiday Pay
• Team Member Stay Program
• 50% off F&B + Spa