Lead Massage Therapist

The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million renovation restored the historic character to this Allegheny Mountain resort in Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

About the role

The Lead Massage Therapist is responsible for guest satisfaction in the spa by performing services to the best of their ability and maintaining Omni standards throughout all procedures. This individual is also responsible for training and supervising other Massage Therapists.

Responsibilities

• Provide the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.
• Responsible for setting up the treatment rooms according to procedures and disposing of laundry on a timely basis.
• Maintain sanitation of work area and equipment as required by state board guidelines.
• Ensure all professional stock is being used in compliance with the PAR levels to assist with reduction in product waste.
• To begin and end treatments at the published time and ensure correct procedures of all treatments are always followed.
• Relay with confidence in product and service benefits to clients.
• Attend all required department training and meetings.
• Perform any other duties required by management.

Qualifications

• Current State Massage License
• 3 year of minimum experience in massage therapy
• Able to lift and carry up to 20 pounds
• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends, and holidays.
• Must be passionate about providing warm, engaging, and personalized service.
• Must have the ability to stand and/or walk for extended periods of time.
• Must meet standards of appearance and always maintain a high level of personal hygiene.