Lead Floor Care Specialist

About the role

The Lead Floor Care Specialist performs advanced custodial floor care services for the INSCOM contract at Fort Belvoir across approximately 635,000 square feet in four buildings, including controlled-access and classified environments. The position primarily supports the major cleaning work window, generally associated with evening floor care operations (4:00 p.m. to 8:00 p.m.), with flexibility for day support, periodic project work, and occasional weekend restorative cleaning.

Responsibilities

• Perform floor care services such as stripping, scrubbing, refinishing, spray buffing, burnishing, shampooing, carpet extraction, spot treatment, and other restorative or periodic floor services in accordance with approved schedules and quality standards.
• Prepare, stage, and safely execute floor care activities in occupied facilities to minimize disruption to foot traffic, mission operations, and access routes.
• Operate burnishers, auto scrubbers, polishers, extractors, wet vacuums, and other specialized floor care machinery in accordance with manufacturer guidance, training, and contract requirements.
• Inspect finished work for appearance, cleanliness, and safety; correct deficiencies as needed; and communicate completion status to supervisory staff.
• Support cross-functional custodial duties when operationally required, including project cleaning and surge response tasks.
• Complete routine minor upkeep, cleaning, and operator-level maintenance of floor care equipment and report repair needs promptly.
• Perform work in accordance with the ServiceSource QC SOP and related cleaning observation standards, and participate in refresher training when triggered by performance gaps, repeat deficiencies, new equipment/chemicals, or audit findings.

Qualifications

• A high school diploma or General Education Development (GED) preferred.
• An active TS/SCI security clearance required; ability to meet all applicable access, badging, SCIF, OPSEC, and NISPOM-related requirements.
• One (1) year of janitorial/custodial experience preferred.
• One (1) year of floor care experience required; experience with commercial floor machines and restorative floor processes strongly preferred.
• Experience supporting federal, military, secure, or high-accountability facilities is preferred.
• Baseline certification requirements per the FY27 Custodial Operating Plan.
• Isssa/Cmi Certified Cleaning Technician (CCT) – Basic; Isssa/Cmi Hard Floor Care Certification; and Isssa/Cmi Carpet Care Certification.
• Knowledge of commercial floor care methods, equipment, chemicals, finishes, and safe application techniques.
• Knowledge of SDS/MSDS requirements and the ability to read and understand product labels, dilution instructions, and operating guides.
• Strong commitment to floor appearance, service quality, safety, and accountability.
• Ability to communicate effectively and coordinate with supervisors regarding work completion, safety controls, and issues requiring action.
• Ability to work independently and as part of a team under time-sensitive conditions.