Lead Event Setup

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and more efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals.

About the Role

ABM is seeking a full-time Event Labor Lead to assume ownership for all contracted services for a high-profile Fortune 500 Company and deliver an exceptional customer service experience. This role is ideal for someone just entering the workforce or returning with limited experience and education. ABM is a military and veteran-friendly employer; veterans and candidates with military experience are encouraged to apply.

Responsibilities

• Provide oversight and supervision of assigned event labor teams under the direction of the Event Labor Supervisors, including work order management (assigning work orders to team).
• Empower and foster open communication among the team.
• Participate in the training of new and current event labor team members.
• Support all arrangements of furniture and event equipment requests for events in training rooms, common spaces, conference rooms, cafes, or outside amenities spaces.
• Oversee and execute the work order lifecycle per internal and external KPIs, including creating work orders, acknowledgment (pick up), team deployment, check-in/out, picture and notes, and closing work orders.
• Verify space capacities in all set styles for training rooms and common spaces at each local site.
• Ensure event storage is kept clean, palletized, organized, and labeled; ensure all event inventory returns to the correct storage post-event.
• Manage inventory processes, including signing in/out, logging broken items, inspecting equipment for damage, and communicating supply needs and equipment removals.
• Serve as the primary point of contact for the client event team and building facility management team.
• Respond to all event-related emails, chimes, texts, and phone calls in a timely manner.
• Attend internal and external daily team meetings.
• Ensure excellent levels of customer service and adherence to event safety standards, including seating arrangements that comply with fire code regulations.
• Perform any and all other duties as assigned.

Requirements

• Proficient in Microsoft Outlook.
• Experience with Work Order Systems is a plus.
• Diligence and attention to detail.
• Must be fluent in English with strong competency in reading and writing; strong communication skills required.
• Outstanding organizational skills.
• Ability to lift up to 75 lbs. repeatedly.
• Must be able to take direction, work with minimal supervision, and function cooperatively as part of a team.
• Ability to use cleaning tools and equipment.

Pay

$27.05/hour. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefits

ABM offers a comprehensive benefits package. For more information, visit ABM Employee Benefits | Front Line Team Members.