Event Lead

Job Summary

The Event Lead assists the Supervisor or Manager on duty with various aspects of beverage sales and events at Fountain Square, Washington Park, Zeigler Park, Memorial Hall, Court Street, and Imagination Alley in accordance with the established policies and procedures. At times, the Event Lead is responsible for overseeing the Civic Space event set up or teardown. Functions include assisting with beverage sales, customer service, managing bartenders and operations staff members, safety and rule enforcement.

Tasks

• Work with customer service representatives to exceed patrons’ expectations for customer service, quality and cleanliness.
• Enforce posted rules as needed to promote positive experiences for all patrons.
• Ensure proper cleaning procedure is executed as outlined for the civic space.
• Support and assist with the on-site experience for vendors and sponsors.
• Work closely with the event management team to ensure the event and beverage sales are set up and taken down properly.
• Manage the bar setup, sales and daily tasks while supervising the customer service representatives.
• Oversee site staff and volunteers, as scheduled, to execute events.
• Troubleshoot problems that may occur while on shift, including missing product, malfunctioning equipment, layout revisions and staffing concerns.

Pay

$15 per hour