Jobs · Finance · Oklahoma

Large Loss Property Field Adjuster (Oklahoma City, Tulsa, OK or Wichita, KS)

American Family Insurance · Oklahoma City, OK · 1 mo ago
Finance$88k–$145k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes description. We need headings for sections that have real content: About the role (maybe overview), Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. Use

for each section heading. Use
  • for lists. Use

    for prose. We must include only sections with real specific content. We have: - About the role: we have description: "Lead level role that investigates and maintains highly complex property claims. Determine liability, secure information, reviews coverages, arrange appraisals, and settles claims. Demonstrate experience to perform all areas of claim adjustment activities with the highest degree of competency and independence. You will work in the field and handle complex homeowner property field claims. You will preferably be located in Oklahoma or Southern Kansas. A fleet vehicle is provided with the position. You will report to a Large Loss Senior Manager. In this primarily field-based role, you will spend your time working in the field, directly interacting with customers. On occasion, you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events." That's prose. - Responsibilities: The "Primary Accountabilities" list is a list of duties. Use

    • . - Requirements: There's "Specialized Knowledge & Skills Requirements" and "Additional Qualifications". Could combine into Requirements or Qualifications. We need to decide sections: maybe "Requirements" for mandatory qualifications, "Skills" for specialized knowledge & skills, "Qualifications" for additional qualifications like Xactimate, years experience, licenses. But we must not create thin sections. Let's see content: Specialized Knowledge & Skills Requirements: - Demonstrated ability to handle 1st and 3rd party, multi-line claims across our operating territories. - Demonstrated experience providing customer-driven solutions, support or service. - Demonstrated ability to efficiently and effectively handle complex claims. - Extensive knowledge of policies and endorsements coverages. - Successfully applied knowledge of each phase of the claim handling process. Additional Qualifications: - Advanced Xactimate experience required. - 5 or more years’ experience handling field property personal lines claims required. - Prefer someone who has handled claims over $50,000. - Licenses: Valid driver's license required plus an acceptable driving record. Obtain state specific property casualty claims licensing as required. Travel Requirements: Up to 50%. Catastrophe travel up to 75% as applicable. Physical Requirements: list. Working Conditions: list. Additional Information: orientation, benefits, etc. Benefits: described later: "We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families." Pay: "Position Compensation Range $88,000.00 - $145,000.00 Pay Rate Type Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates." Schedule: Not explicitly given; maybe travel requirements but not schedule. No explicit schedule like full-time, etc. So we should not create Schedule section unless stated. Not present. Thus sections: About the role (overview), Responsibilities (Primary Accountabilities), Requirements (maybe combine Specialized Knowledge & Skills Requirements and Additional Qualifications? Could split into Skills and Qualifications but risk thin. Let's create "Requirements" covering both specialized knowledge & skills and additional qualifications (including licenses). Could also have "Skills" separate but we need to avoid thin sections. Let's decide: Use "Requirements" for mandatory qualifications (experience, licenses, Xactimate, years). Use "Skills" for specialized knowledge & skills. That gives two substantive sections. Benefits section: yes. Pay section: yes. Travel Requirements and Physical Requirements and Working Conditions could be part of Responsibilities or separate? They are more like job demands. Could be part of "Requirements" or "Working Conditions". But we have no explicit heading for them; we could include them under "Requirements" as additional bullet points. However the instruction: Use
      • for any list of duties/requirements/benefits. So we can include those lists under appropriate sections. Thus:

        About the role

        ...

        Responsibilities

        • ...
        (list from Primary Accountabilities)

        Skills

        • ...
        (list from Specialized Knowledge & Skills Requirements)

        Requirements

        • ...
        (list from Additional Qualifications: Advanced Xactimate experience, 5+ years field property personal lines claims, prefer claims over $50k, valid driver's license, acceptable driving record, obtain state specific property casualty claims licensing as required; also maybe include travel requirements, physical requirements, working conditions? Might be better to add a separate "Job Demands" section but not in allowed headings. Could incorporate into Requirements as additional bullets.) But we also have Travel Requirements, Physical Requirements, Working Conditions. Could create a section "Job Demands" but not allowed headings list. The allowed headings are: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we cannot add other headings. So we must fit them into existing allowed headings. Perhaps put Travel Requirements, Physical Requirements, Working Conditions under "Requirements" as they are job requirements. Or under "Responsibilities"? They are not duties but conditions. I'd put them under "Requirements". Thus Requirements bullets will include: - Advanced Xactimate experience required. - 5 or more years’ experience handling field property personal lines claims required. - Preference for experience handling claims over $50,000. - Valid driver's license required plus an acceptable driving record. - Obtain state‑specific property casualty claims licensing as required. - Travel: up to 50% (catastrophe travel up to 75% as applicable). - Physical demands: ascending/descending ladders, stairs, scaffolding, ramps, poles; moving self in various environments including tight/confined spaces; adjusting/moving objects up to 50 pounds in all directions. - Working conditions: exposure to low/high temperatures, outdoor elements (precipitation, wind), noisy environments, hazardous conditions, poor ventilation, small/enclosed spaces. Benefits section: as described. Pay section: include compensation range, salary type, relocation support. We must not include boilerplate like EEO, equal opportunity, accommodation request, etc. Remove those. Also remove "Additional Information" about orientation, etc? That's not benefits but could be part of Benefits? It's about orientation and onboarding. Not in allowed headings; could be omitted? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. But we can only use allowed headings. However we could put orientation info under "About the role" maybe as a paragraph. But it's not about the role; it's about onboarding. Could we drop it? It's substantive but not fitting headings. The instruction says: "Prefer a few substantive sections over many thin ones." It doesn't forbid adding extra paragraphs under existing sections even if not exactly matching heading. So we can add orientation paragraph under "About the role" or maybe under "Benefits"? Better under "About the role" as additional context. Also we need to include "Offer to selected candidate will be made contingent on the results of applicable background checks" and "Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions" and "Sponsorship will not be considered for this position unless specified in the posting". These are also substantive. Where to put? Could be under "Requirements" as additional requirements (background check, NDA, no sponsorship). Or under "About the role". I'd put under "Requirements" as additional contingencies. Thus Requirements bullets will be many; we can group. Now ensure we don't include any filler like "commensurate with experience". Not present. Now produce HTML fragment. Structure:

        About the role

        Lead level role that investigates and maintains highly complex property claims. Determine liability, secure information, reviews coverages, arrange appraisals, and settles claims. Demonstrate experience to perform all areas of claim adjustment activities with the highest degree of competency and independence. You will work in the field and handle complex homeowner property field claims. You will preferably be located in Oklahoma or Southern Kansas. A fleet vehicle is provided with the position. You will report to a Large Loss Senior Manager. In this primarily field-based role, you will spend your time working in the field, directly interacting with customers. On occasion, you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events. To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.

        Responsibilities

        • Investigates origin and cause of high exposure claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
        • Checks for prior claims and recognizes environmental exposures.
        • Participates in High Damage Reviews (HDR) to address coverage issues and exposure.
        • Handles claims on a good faith basis.
        • Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
        • Conducts on-site inspections when needed, evaluates damages and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
        • Responds to customer inquiries, makes appropriate decisions, and closes file as needed.
        • Interprets and determines policies, leases, by‑laws, declarations, articles, and contract coverages and applies to all parties for assigned losses.
        • Interprets claim history coverages.
        • Makes independent decisions but recognizes when assistance is needed.
        • Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
        • Serves as a mentor and subject matter expert for less experienced adjusters.
        • May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.

        Skills

        • Demonstrated ability to handle 1st and 3rd party, multi-line claims across our operating territories.
        • Demonstrated experience providing customer‑driven solutions, support or service.
        • Demonstrated ability to efficiently and effectively handle complex claims.
        • Extensive knowledge of policies and endorsements coverages.
        • Successfully applied knowledge of each phase of the claim handling process.

        Requirements

        • Advanced Xactimate experience required.
        • 5 or more years’ experience handling field property personal lines claims required.
        • Preference for candidates who have handled claims over $50,000.
        • Valid driver's license required plus an acceptable driving record.
        • Obtain state‑specific property casualty claims licensing as required.

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