Knowledge Management Document Coordinator

About The Role

The Knowledge Management Document Controller must provide multi-disciplinary service focusing on ensuring Plans of Record are complete and accessible for downstream design teams. This service includes tracking readiness requirements and collaborating with product development (PDI) teams to identify and resolve documentation gaps through task management and partner delegation.

What You’ll Do

• Aid as a point of contact for product development team members and support timely responses to queries.
• Assist in resolving questions related to internal processes and escalate to Readiness when needed.
• Help align multiple stakeholders and document owners to ensure complete accounting of products and programs.
• Provide support to the Readiness team for newsletters and facing communications as requested.
• Aid with consistent reviews of the status of products and programs during development phases.
• Help identify and follow up on data gaps until they are closed and support the validation of reporting tools.
• Notify document owners of changes and inconsistencies, assist with task assignments as needed, and support the review and validation of automated status reporting to ensure accuracy.

What You’ll Need:

• Bachelor's in Engineering, Architecture, Construction Management, or equivalent work experience.
• Experience with SQL, advanced spreadsheet formulas, JavaScript, and/or Google App Script.
• Experience as a construction project engineer and in project documentation closeout.
• Understanding of existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
• In-depth knowledge of Microsoft Office products, including Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Advanced math skills, capable of calculating complicated figures such as percentages, fractions, and other financial-related calculations.