Key Accounts Receivable Collections Specialist

About the role

We are seeking a full-time Key Accounts Receivable Collections Specialist at Garmin's U.S. headquarters in the Greater Kansas City area.

Responsibilities

• Maintain, research, and collect on large volume Key and OEM Accounts including collecting past-due balances.
• Avoid delays in resolving disputed, unpaid invoices.
• Assist in analyzing web orders in the Fraud Queue.
• Communicate with other departments to resolve account-specific questions and problems.
• Apply cash receipts to assigned accounts in a timely manner.
• Complete daily check of AR order holds and follow-up with appropriate action.
• Develop and maintain weekly, monthly, and quarterly reports by deadlines given.
• Maintain Key Accounts by keeping current with all unpaid issues and payment applications.
• Provide analysis to management regarding key accounts status.
• Regularly communicate potential account collections issues to account contact, sales contact, and management.
• Serve as point of contact for account collections.
• Work with management and legal department to secure funds from customer accounts in a timely manner.

Qualifications

• High School Diploma or GED AND a minimum of 5 years of experience in Accounts Receivable or related accounting experience OR an equivalent combination of education and relevant experience.
• Demonstrated proficiency using Microsoft Office Outlook, Word, and Excel.
• Must have the technical aptitude to navigate various customer portals.
• Must be team-oriented, possess a positive attitude and work well with others.
• Must demonstrate the ability to prioritize and multi-task in a flexible, fast paced and challenging environment.
• Must demonstrate strong problem-solving and negotiation skills.
• Must demonstrate strong verbal, written, analytical and interpersonal skills.