Juvenile Court Counselor Supervisor- D4 [INTERNAL ONLY TO DPS EMPLOYEES]

About the role

The Department of Public Safety's mission is to safeguard and preserve the lives and property of the people of North Carolina through preparation, prevention, and protection with integrity and honor. Our agency houses many public safety divisions, including Emergency Management, Juvenile Justice and Delinquency Prevention, Alcohol Law Enforcement, Samarcand Training Academy, and the North Carolina National Guard. Join us along with our more than 3,000 employees and 12,000 National Guard members in providing exceptional public safety services to the citizens of North Carolina.

Job Duties

• Administrative and technical supervision of a staff of Juvenile Court Counselors who provide an array of supportive services, court ordered supervision, and treatment of delinquent and undisciplined juveniles.
• Responsible for the quality of services provided by staff, and compliance with established standards and guidelines.
• Assigning cases, coordinating workflow, and providing supervision to Juvenile Court Counselors through review and evaluation of counseling activities.
• Providing staff orientation, training, and development, resolving problems, ensuring the quality of services and adherence to Department standards and statutory requirements.
• Providing input to higher-level management on administrative and personnel issues.
• Providing training and presentations on a variety of intervention and prevention topics to juveniles, law enforcement, school personnel, and the public.
• Driving a state vehicle (valid driver’s license must be obtained by date of hire).

Knowledge, Skills and Abilities/Management Preferences

• Demonstrated knowledge of effective supervision practices relating to personnel management.
• Demonstrated knowledge of mental health adolescent behavior that may contribute to juvenile justice involvement.
• Demonstrated experience providing feedback that will promote professional development of staff.
• Demonstrated experience addressing shifting demands under pressure while simultaneously leading staff through organizational changes.
• Demonstrated experience communicating with staff at all levels to provide expectations that align with agency core values.

Work Schedule

This is a full-time position (40 hours per week) with State Benefits, including paid vacation, paid sick leave, paid holidays, retirement, and health insurance. To view an example of total compensation, please click here NC OSHR: Total Compensation Calculator.

Benefits

We offer great Benefits! This is a full-time position (40 hours per week) with State Benefits, including paid vacation, paid sick leave, paid holidays, retirement, and health insurance. To view an example of total compensation, please click here NC OSHR: Total Compensation Calculator.

Supplemental and Contact Information

The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. Consistent with the Americans with Disabilities Act (ADA), we are committed to full inclusion of qualified applicants and will review requests for reasonable accommodation to perform essential job functions during the hiring process or while on the job.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.