Jr. Project Coordinator (Employer Implementation Lead)

Opportunity Happens Here

Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together.

About the role

As an Employer Implementation Lead, you’ll deliver exceptional service and optimize operations to make a real difference. We focus on enhancing our partner's experience, solving challenges creatively, and building trust with our partners.

Responsibilities

• Regularly lead benefit onboarding projects (e.g., HSA, FSA, HRA), ensuring accurate documentation, timely updates, and successful milestone completion while fostering strong employer relationships.
• Ensure smooth transitions to service, maintaining high client satisfaction, mitigating risks, and confirming successful fund transfers and asset reconciliation.
• Monitor and manage internal ticketing queues, resolving issues within established service level agreements (SLAs).
• Identify and address operational inefficiencies, recurring issues, and automation opportunities through cross-functional collaboration.
• Support escalations and special projects, contributing to department-wide initiatives and client-specific workstreams as needed.
• Champion a culture of accountability and innovation, delivering seamless, success-focused experiences that empower employers to serve their people confidently.

Essential Skills

• Abilities: Skilled in leading and speaking on behalf of teams or business initiatives; detail-oriented and organized with proficiency in Microsoft Excel, Outlook, Project, Word, Visio, and PowerPoint; effective in managing client relationships and collaborating across departments.
• Experience: 3+ years of relevant professional experience preferred; background working with employer groups and third-party administrators; familiarity with health insurance and consumer-directed benefits (HRAs, HSAs, FSAs) highly preferred; exposure to project management methodologies such as Six Sigma, Lean, or PMBOK is a plus.
• Education: Bachelor’s degree or equivalent practical experience in a related field preferred.

Location

25% Hybrid Model in Maitland, FL or Milwaukee, WI

Benefits

• A flexible work environment
• Competitive salaries
• Paid vacation and holidays
• Robust professional development programs
• Comprehensive health, wellness, and financial packages

Company Values

• People First: We pride ourselves in bringing talented people together and treating one another with care.
• Partner Powered: We are committed to empowering our partners, knowing our success is shared and we win as one.
• Always Advancing: We are driven by potential and relentlessly determined to achieve our goals.

Equal Employment Opportunity

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.