Journey Builder III

Location: Culver City, CA

Anticipated duration: From 10/06/2026 to 10/05/2027

Responsibilities

• Drive and perform the day-to-day operational workflows of Central Marketing.
• Work cross‑functionally with teams including strategy, product, engineering, and business to develop and launch multi‑channel customer communications.
• Develop and execute customer notifications for acquisition and engagement initiatives.
• Collaborate to assess product and strategy objectives, platform capabilities, and data needs for developing customer journeys.
• Test and deploy customer journeys, ensuring operational plans and risks are properly addressed and aligned.
• Monitor campaign performance and identify issues or opportunities for operational and performance improvements.
• Build a knowledge portal of best practices and training resources.

Requirements

• 7‑10 years of lifecycle marketing experience with acquisition and engagement initiatives.
• Experience with CRM or ESP platforms such as Salesforce Marketing Cloud/ExactTarget, Braze, Oracle Responsys.
• High aptitude for logical reasoning and critical thinking; SQL experience preferred.
• High attention to detail and organization.
• Innovative, proactive, and resourceful with the ability to tackle ambiguity and obstacles.
• Ability to remain calm, develop contingency plans, and pivot under pressure.
• Strong communication skills across various mediums.
• Deep familiarity with Apple ecosystem products and services (Mac OS, iOS, Music, iTunes, App Store, etc.) is preferred.

Pay

The hourly pay rate range for this position is $0.00 to $65.67 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location).

Benefits

• Medical
• Dental
• Vision
• Disability
• Life insurance
• 401(k)
• Commuter benefits