Journey Builder III
PTR Global · Culver City, CA · 2 mo ago
Business Development$55–$66/hrContract
Location: Culver City, California | Duration: Contract | Pay Range: $55-66/hr. on a W2 basis
About the role
The Lifecycle Marketing Manager – Customer Journey & CRM Operations III will play a critical role in designing, implementing, and optimizing customer journeys to enhance user engagement and satisfaction. This position requires a deep understanding of journey-building tools and techniques, as well as the ability to collaborate with cross-functional teams to deliver seamless customer experiences.
Responsibilities
- Design and implement customer journeys using advanced journey-building tools.
- Collaborate with marketing, product, and technology teams to align journey strategies with business goals.
- Analyze customer data to identify opportunities for journey optimization.
- Monitor and report on the performance of customer journeys, providing actionable insights.
- Ensure compliance with data privacy and security standards in all journey-building activities.
Qualifications
- Proven experience in journey building or a related field.
- Strong analytical skills with the ability to interpret customer data.
- Proficiency in journey-building tools and platforms.
- Excellent communication and collaboration skills.
- Knowledge of data privacy regulations and best practices.
About PTR Global
PTR Global is a leading provider of information technology and workforce solutions. With over 5,000 professionals, PTR Global delivers services across the U.S. and Canada.
Benefits
- Medical, dental, and vision coverage
- 401K contributions
- Paid time off (PTO) and sick leave
- Other benefits mandated by applicable state or localities where you reside or work