IT Upgrade Technician, WIN11

Responsibilities

• Perform physical replacement of incompatible desktops and laptops as part of a structured refresh project
• Execute Windows 11 upgrades on compatible devices
• Troubleshoot upgrade failures and perform remediation to ensure successful deployment
• Transfer user data and validate application functionality post-upgrade
• Cookordinate with site teams and end users to minimize downtime and operational disruption
• Document device status, deployment progress, and update asset management systems accurately
• Lift and transport equipment (up to 30 lbs as needed) during device replacement activities
• Diagnose and resolve Windows 11 configuration, driver, and compatibility issues

Qualifications

• Prior hands-on experience performing Windows 11 upgrades and device refresh projects
• Strong troubleshooting skills related to OS upgrades, drivers, user profiles, and application compatibility
• Experience replacing desktops and laptops in enterprise environments
• Ability to work independently after initial direction and training
• Professional, mature demeanor with strong communication skills
• Able to work effectively independently
• Experience updating asset management or ticketing systems
• Able to lift up to 30 lbs as needed

Pay

The offering pay is $35/hr.

Schedule

This is a contract opportunity (8-10 weeks).