DirectJobHub
Jobs · Information Technology · Michigan

Desktop Support IT Technician

TEKsystems · Flint, MI · 6 days ago
HybridInformation Technology$20–$23/hrContract

About the role

This is a great opportunity for someone to get their foot in the door with a local enterprise company. This is also a great opportunity for someone to grow their skills within IT Support and have the opportunity to advance their careers within IT.

Responsibilities

  • Provide, high-level, on-site, and remote technical assistance for VIPs, staff, and healthcare teams.
  • Resolve 1st and 2nd level IT incidents.
  • Manage hardware/software installations.
  • Ensure system uptime to support fast-paced, critical business operations.
  • VIP/Site Support: Provide face-to-face and remote support to VIP users and staff, focusing on urgent resolution.
  • Incident Management: Manage the resolution of hardware and software tickets using ticketing systems, adhering to SLAs.
  • Hardware/Software Management: Setup, configure, and troubleshoot laptops, desktop equipment, and peripherals.
  • Onboarding/Offboarding: Assist with setting up IT equipment and accounts for new employees.
  • System Maintenance: Ensure workstations and network equipment are updated and functioning correctly.

Requirements

  • Strong knowledge of Windows-based systems and hardware troubleshooting.
  • Excellent customer service and communication skills to support high-pressure environments.
  • Experience in Active Directory, VPN, and Microsoft 365.
  • Ability to work in a fast-paced environment and prioritize critical tasks.

Qualifications

  • Previous Helpdesk or Desktop Support or PC Technician experience is preferred.
  • IT certifications are desirable for this role.

Top Skills Preferred

  • 2 years of Desktop IT Support Experience.
  • Any healthcare IT is a bonus.
  • Microsoft 365, VPN, ActiveDirectory, EMR Support (Cerner).
  • Windows 11, imaging and deployment experience.

Pay and Benefits

The pay range for this position is $20.00 - $23.00/hr. Medical, dental & vision benefits offered from day one. 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available. Life Insurance (Voluntary Life & AD&D for the employee and dependents). Short and long-term disability. Health Spending Account (HSA). Transportation benefits. Employee Assistance Program. Time Off/Leave (PTO, Vacation or Sick Leave).

Job Type & Location

This is a Contract to Hire position based out of Flint, MI. It is a hybrid position in Flint, MI.

Application Deadline

This position is anticipated to close on Jul 21, 2026.

Similar jobs