IT Technical Writer

About the role

Seize your opportunity to make a personal impact as an IT Technical Writer supporting U.S. Army mission-critical communications and technology initiatives. Our work depends on an IT Technical Writer joining our team to develop and maintain clear, accurate, and mission-aligned documentation that enhances operational readiness and supports the unit’s evolving technical landscape.

Responsibilities

• Collaborates closely with engineers, analysts, and military personnel to capture and translate complex technical processes into clear, mission-ready documentation.
• Partners with cross-functional teams to identify gaps in existing documentation and resolve communication challenges that impact operational efficiency.
• Works within a dynamic, fast-paced environment where adaptability and precision are key—working alongside both civilian and military stakeholders to ensure alignment with Army standards.
• Develops and maintains user manuals, system guides, and SOPs that directly support mission-critical systems and enhance readiness across the unit.
• Leverages expertise in tools such as Microsoft Office Suite, Adobe Acrobat, and VISIO, along with familiarity in DoD documentation standards, to produce high-quality deliverables that meet compliance and security requirements.

Requirements

• Minimum of 5 years of related experience in technical writing, preferably within IT, cybersecurity, or defense-related environments.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Visio, and Adobe Acrobat for document creation, editing, and diagramming.
• Experience with SharePoint and other content management systems.
• Familiarity with DoD and Army documentation standards, including MIL-STD and style guides.
• Working knowledge of IT systems, cybersecurity principles, and network infrastructure terminology.
• Strong understanding of version control and document lifecycle management.
• Excellent grammar, formatting, and editing skills with attention to detail.

Qualifications

• Security Clearance Level: Top Secret/SCI (must be eligible to obtain or maintain).

Skills

• Excellent written and verbal communication skills with the ability to convey complex technical concepts clearly.
• Strong analytical and problem-solving abilities to identify documentation gaps and propose effective solutions.
• Ability to work independently and collaboratively in a fast-paced, mission-driven environment.
• Detail-oriented with strong organizational skills and the ability to manage multiple documentation projects simultaneously.
• Familiarity with military terminology and protocols, and ability to adapt writing style to meet DoD standards.

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.