IT System Administrator

Responsibilities

• Provide day-to-day helpdesk and desktop support across Windows and Linux environments
• Deploy, maintain, and troubleshoot on-premise infrastructure, including bare metal servers, virtualization platforms, and SAN storage
• Administer and support core identity services, including Active Directory and Azure AD / Entra ID
• Manage endpoints across the company using Intune, including application packaging, configuration profiles, and Group Policy (GPOs)
• Support and troubleshoot LAN and WiFi networking, including switching, cabling, wireless access points, and connectivity issues
• Apply a security-first mindset to all work: patching, hardening, access control, and safe handling of accounts and data
• Set up, support, and troubleshoot AV and video conferencing systems across conference rooms and shared spaces
• Onboard and offboard employees, including account provisioning, hardware setup, and access management
• Maintain inventories of IT assets and licenses, covering hardware, software, and license assignments from purchase to retirement
• Document systems, network topology, workflows, procedures, and fixes to build out and maintain the IT knowledge base
• Work with senior IT staff on larger infrastructure projects and take on more scope over time

Qualifications

• 1+ years of experience in a system administration role
• Hands-on exposure to on-premise infrastructure: bare metal servers, virtualization, SAN storage, and networking
• Solid understanding of networking fundamentals, including LAN and WiFi
• Experience administering Windows systems and working familiarity with Linux
• Familiarity with Active Directory and Azure AD / Entra ID
• Familiarity with endpoint management (Intune, application packaging, GPOs)
• Experience setting up and troubleshooting AV and video conferencing systems