IT Support Specialist I

About the role

The Client Solutions department, as part of the IT Assistance Center (ITAC), seeks a technical professional to assist with the day-to-day support of university owned technical resources. The qualified candidate will perform various technical support tasks including installing, troubleshooting, and supporting computing hardware, operating systems, software applications, and peripherals. Requires excellent communication skills, the ability to exercise tact and diplomacy when working with customers, and the ability to collaborate effectively in a team environment.

Responsibilities

• Install, troubleshoot, and support computing hardware, operating systems, software applications, and peripherals.
• Exercise tact and diplomacy when working with customers.
• Collaborate effectively in a team environment.

Requirements

• Excellent communication skills.
• Ability to exercise tact and diplomacy when working with customers.
• Ability to collaborate effectively in a team environment.