IT Support Administrator
LS Solutions · Pullman, WA · Yesterday
Information TechnologyFull-time
About the role
We are looking for an IT Support Administrator to manage customer requests, resolve technical issues, maintain IT asset records, and assist with inventory and procurement in a supportive, employee-owned environment focused on reliable electric power systems.
Responsibilities
- Handle incoming requests with excellent customer service
- Update and maintain the IT Asset Management system
- Purchase and reconcile supplies
- Manage small projects independently
- Support larger cross-divisional initiatives
Requirements
- Associate's degree or equivalent
- Tech-savvy with knowledge of modern technology
- Two years of customer service experience
- Strong communication skills
- Ability to learn new skills and work collaboratively
Preferred Skills
- Help desk or technical support experience
- Asset management background
Benefits
- Competitive pay
- Comprehensive benefits
- Growth opportunities