IT Specialist

Position Description IT Specialist Las Cruces, Roswell, or Silver City, NM New Mexico Legal Aid (NMLA) provides civil legal services to low-income New Mexicans to promote family and economic stability, helping clients access food, shelter, security, and to preserve their unique cultural heritages. NMLA has locations throughout the state, including Santa Ana Pueblo, Albuquerque, Santa Fe, Las Cruces, Gallup, Roswell, Silver City, and Taos. This position is based in one of our Southern NM offices (Las Cruces, Roswell, or Silver City) and reports to the Director of IT in Albuquerque. The IT Specialist provides frontline technical support and systems administration for New Mexico Legal Aid’s technology environment. Based in a southern New Mexico office, this position serves as the primary onsite technology resource for southern offices while providing remote support to staff statewide. The IT Specialist serves as the primary administrator for several enterprise technology platforms, including LegalServer, SharePoint, and 8x8. This position installs, configures, maintains, and supports hardware, software, and technology systems while delivering responsive customer service and training to staff. The IT Specialist partners closely with the Director of Information Technology to support technology initiatives, improve organizational efficiency, and ensure secure, reliable technology services across the organization.