IT Specialist

Role Overview

In this role, you will install, configure, and maintain IT systems in both standalone and client-server environments. You will support Microsoft server infrastructure, Defense Message Systems (DMS), and other authorized government IT systems. Responsibilities include troubleshooting end-user issues, performing hardware upgrades and repairs, and optimizing network performance across LAN and BAN environments. This position requires strong technical troubleshooting skills and hands-on experience with network protocols and infrastructure technologies.

General Skillset

• Experience with Microsoft Office
• Verbal and written communication skills
• Ability to work both collaboratively and individually
• Critical Thinking Skills
• Ability to give presentations and briefings as needed

Specific Skillset

• Install, configure, service, repair, and maintain IT systems in standalone and client-server environments, including Microsoft server platforms and Defense Message Systems (DMS)
• Integrate multiple Information Systems (IS) within a secure networked environment and resolve customer IT issues
• Perform hardware upgrades, component replacement, and system repairs to maintain operational capability
• Install and configure wireless hubs, routers, switches, transmission media, and workstation hardware/software
• Support storage networking devices and enterprise server hardware
• Install, optimize, and troubleshoot Local Area Networks (LAN) and Base Area Networks (BAN)
• Experience with IPv6, EIGRP, BGP, VLANs, VPNs, and Network Address Translation (NAT)

Requirements

Education & Certifications

• CompTIA A+ preferred
• CompTIA Security+
• Cisco Certified Network Associate (CCNA) preferred
• Microsoft Technology Associate (MTA) or Microsoft Certified Solutions Associate (MCSA) preferred
• DoD 8570/8140 IAT Level II certification required

Experience Requirements

• 2+ years of relevant IT work experience
• Experience supporting government or DoD IT environments preferred

Pay

$60,000 - $65,000

Benefits

• Health, dental, and vision insurance
• 401(k) plan with company matching
• Flexible Spending Accounts (FSA)
• Company-funded disability and life insurance
• Paid time off (PTO) and company-paid holidays
• Employee Assistance Program (EAP)
• Educational assistance and parental leave