IT/Special Projects Administrator, Court Administration

About the role

The role involves managing and enhancing the Services provided by NEOGOV, including but not limited to Governmentjobs.com, NEOED.com, and PowerDMS.com. Responsibilities include improving user experience, analyzing data trends, and providing support services.

Responsibilities

• Manage and enhance the Services provided by NEOGOV, including but not limited to Governmentjobs.com, NEOED.com, and PowerDMS.com.
• Analyze data trends to improve user experience and inform product development.
• Provide support services, answer inquiries, troubleshoot issues, and diagnose problems with the Services.
• Verify user identities and respond to legal requests as needed.
• Prevent fraud and potentially illegal activities, maintain security, and screen for undesirable or abusive activity.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• At least 3 years of experience in software development or IT support.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in SQL and web development languages such as JavaScript, Python, or PHP.

Qualifications

• Experience with cloud-based systems and platforms.
• Knowledge of data analytics tools and techniques.
• Ability to work independently and as part of a team.
• Passion for technology and continuous learning.

Skills

• Technical skills: Proficient in SQL, web development languages, and data analytics tools.
• Soft skills: Strong communication, teamwork, and problem-solving abilities.
• Soft skills: Excellent written and verbal communication skills.

Benefits

• Competitive salary and benefits package.
• Flexible working hours and remote work options.
• Professional development opportunities and training programs.
• Collaborative and supportive work environment.

Pay

$80,000 - $100,000 annually.

Schedule

Full-time position with a flexible schedule.